Worldatwork t4 practice test

Question 1

When should the communication campaign be evaluated?
A. Immediately following the creation of the campaign.
B. Whenever the data is available to the communications team.
C. After the initial rollout and again four to six months later.
D. When financial resources become available.

Answer:

B
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Question 2

Which of the following activities should be conducted during the implementation step of the
communication campaign?

• A. Identify objectives.
• B. Evaluate success.
• C. Determine the budget.
• D. Gauge audience reaction and feedback.

Answer:

D

Question 3

Which of the following would be most effective for communicating a complicated new retirement
plan design?

• A. Group meeting
• B. Plan document
• C. Webcast
• D. E-mail

Answer:

A

Question 4

What is one reason for using face-to-face communication?

• A. Allows for employees to access information when they need it.
• B. Allows for the target audience to go at their own pace.
• C. Provides for real-time interaction and feedback.
• D. Provides consistency.

Answer:

C

Question 5

Which of the following best describes an attribute of a well-stated communications objective?

• A. Task-oriented
• B. Easily achieved
• C. High-level
• D. Tied to the business

Answer:

A

Question 6

Which of the following is a method for analyzing the situation prior to developing the
communication campaign?

• A. Networking with organizations in the same industry.
• B. Conducting informal discussions with employees.
• C. Seeking out advice from communication consultants.
• D. Reviewing the communications budget.

Answer:

B

Question 7

Which statement best defines the concept of "sphere of experience"?

• A. Anything that distorts the original message.
• B. The education level of the receiver that distorts the message.
• C. The perceptions of each sender and receiver that influence communication.
• D. The constantly revolving cycle of communication between a sender and a receiver.

Answer:

D

Question 8

Which best describes the fundamental purpose of communication?

• A. Shared understanding between a sender and receiver of information.
• B. Decreased costs associated with total rewards programs.
• C. Distribution of information.
• D. Elimination of noise.

Answer:

D

Question 9

Which statement best reflects one purpose of communication from an employee perspective?

• A. Satisfies legal requirements.
• B. Simplifies administration of benefits and work-life programs.
• C. Makes detailed information regarding all HR programs available at the time of hire and also annually.
• D. Provides necessary education to support educated, informed decisions.

Answer:

B

Question 10

What value can strategic total rewards communication bring to the workplace?

• A. Repairs flawed rewards programs.
• B. Creates tactical plans to be implemented.
• C. Utilizes whatever budget is remaining.
• D. Motivates employees and drives business performance.

Answer:

A