Worldatwork c8 practice test

Question 1

Regarding presentations to executives, which of the following is most accurate?
A. Keep them brief
B. Use multiple media
C. Include all details related to the issue
D. Leave backup data out of the presentation so there is time to develop an effective response to
unexpected questions

Question 2

What best describes an effective core technique for communicating with executives?

• A. Focus on negative issues first, such as compensation costs exceeding budget, to get their attention
• B. Provide a wide range of facts and figures. With their high level of responsibility, executives must have all the data before they can make informed decisions.
• C. Assume they have little knowledge of the issue and make a detailed presentation leading up to the purpose of the meeting.
• D. Recommend a solution that will solve the issue and explain why it is the best solution available.

Question 3

Regarding compensation communications with executives, where do they tend to need the greatest
level of understanding?

• A. In the methods and processes used to make pay decisions
• B. In the details of their individual compensation packages
• C. In the overall program objectives
• D. In the differences in pay levels for the different levels of the organization

Question 4

How are the compensation communication needs of managers different from those of individual
employees?

• A. They aren’t. Managers are concerned about their compensation also.
• B. They are also responsible for merit increases, incentives and hiring so they have greater information needs.
• C. They tend to have more influence, so it is important to resolve any concerns they have quickly and efficiently.
• D. They have more duties and responsibilities and are less likely to have the time to discuss compensation issues.

Question 5

Who are you most likely to hear from if there are questions about an employee’s compensation?

• A. The employee
• B. A concerned co-worker
• C. The employee’s manager
• D. The employee’s department head

Question 6

As a general rule, what are individual contributors most likely to ask about their compensation?

• A. What the take-home pay will be
• B. How their pay compares to co-workers
• C. How the company sets compensation budgets
• D. How the company makes pay decisions that affect them

Question 7

What statement is most accurate regarding compensation communications with employees at
varying levels?

• A. They tend to be fairly consistent because the elements of pay may differ, but the concerns are universal.
• B. They generally require a greater degree of detail for lower level employees who have less of an understanding of pay plan design.
• C. They usually require more detail for senior employees regarding plan details and performance and the needs from one employee group to another can vary greatly.
• D. They should be kept to a minimum for employees at all levels to maximize efficiency and efforts can be focused only on those who have questions.

Question 8

When connecting with other business units, what best describes a reason why is it important to keep
up to date on organizational challenges?

• A. Because you will be more informed when differences of opinion occur, lending more credibility to your position
• B. Because you can demonstrate your understanding of issues from multiple perspectives
• C. Because you will be able to explain the negative consequences of opposing your position
• D. Because stakeholders with diverse opinions tend to compromise when they are aware that others know their weaknesses

Question 9

What best describes the most effective tactic for getting stakeholders’ attention and buy-in?

• A. Ask them to review or provide feedback, especially on something you have done for them
• B. Talk to the individuals they report to in advance and gain their support so the stakeholders realize upper management already supports your position
• C. Schedule a meeting of all stakeholders and make a strong case that overcomes all of their objections
• D. Explain in precise terms to each stakeholder how your position is the most realistic approach to the issue or concern

Question 10

When trying to achieve compromise and collaboration to achieve your goals, on which stakeholder(s)
should you focus most of your efforts?

• A. The most senior leader with the highest level of authority
• B. No one person. Identify your stakeholders and work to achieve consensus among the majority.
• C. Influencers and decision-makers who have the respect of employees and are both proponents and opponents of your objectives
• D. Individuals with power in the organization who have the authority to overrule the concerns of opponents