How would you navigate to the Schema map for a table?
A.
System Definition > Tables; Select Table; Go to Related links and click Show Schema Map
B.
System Dictionary > Show Schema Map; Select Table
C.
System Definition > Show Schema Map; Select Table
D.
System Definition > Dictionary; Select Table; Go to Related links and click Show Schema Map
Answer:
a
User Votes:
A 9 votes
50%
B
50%
C 1 votes
50%
D 2 votes
50%
Discussions
0/ 1000
alex_220w
3 weeks, 1 day ago
Te answer is A
Question 4
A customer wants to use a client script to validate things on a form in order to make sure the submission makes sense. What type of client script would you recommend to meet this requirement?
A.
onSubmit()
Most Votes
B.
onSubmission()
C.
onUpdate()
D.
onLoad()
Answer:
a
User Votes:
A 10 votes
50%
B 1 votes
50%
C
50%
D 1 votes
50%
Discussions
0/ 1000
alex_220w
3 weeks, 1 day ago
Te answer is A
Question 5
While on an Incident record, how would you add a Tag for Special Handling to the record?
A.
Click on the Context menu, select Add Tag, type Special Handling, press enter
B.
Click on the More options (...) icon, click Add Tag, type Special Handling, press enter
C.
On the Tag field, select Special Handling from the choice list
D.
On the Special Handling field, check the box
Answer:
b
User Votes:
A 1 votes
50%
B 7 votes
50%
C
50%
D 1 votes
50%
Discussions
0/ 1000
alex_220w
3 weeks, 1 day ago
Te answer is B
Question 6
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
A.
The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
B.
The manager does not have the itil role.
C.
The manager is not a member of the Service Desk group.
D.
The manager is not a member of the Network and Hardware groups.
Te answer is B