ServiceNow cis-sam practice test

ServiceNow Certified Implementation Specialist ?Software Asset Management Professional Exam

Last exam update: Apr 18 ,2024
Page 1 out of 4. Viewing questions 1-15 out of 60

Question 1

Which of the following remediation options can be performed on an individual user or device basis?
(Choose three.)

  • A. Remove Unallocated Installs
  • B. Remove Unlicensed Installs
  • C. Create Allocations
  • D. Remove Allocations
  • E. Purchase Rights
Answer:

ABD

User Votes:
A 1 votes
50%
B 1 votes
50%
C 2 votes
50%
D 2 votes
50%
E 2 votes
50%
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Question 2

Software usage data can be imported utilizing:

  • A. Transform Map
  • B. Other Third Party Sources
  • C. System Center Configuration Manager (SCCM)
  • D. Manually
Answer:

C

User Votes:
A 1 votes
50%
B 1 votes
50%
C 1 votes
50%
D 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/task/t_ViewSoftwareUsage.html

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Question 3

A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?

  • A. Nothing happens.
  • B. The user’s manager must approve or decline the reclamation.
  • C. The reclamation candidate is removed from the candidate list.
  • D. The software is reclaimed since it was not in use.
Answer:

B

User Votes:
A
50%
B 1 votes
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/c_SAMOptimization.html

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Question 4

What table is populated with the content library data that is pulled from the content service?

  • A. samp_sw_package
  • B. cmdb_sw_product_model
  • C. sam_content_library
  • D. cmdb_ci_spkg
Answer:

D

User Votes:
A 1 votes
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B
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C
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Question 5

The license metric attributes related list contains metric values set in software entitlements, and is
used for reconciliation (metric group, license metric, and software model combination).

  • A. True
  • B. False
Answer:

A

User Votes:
A 1 votes
50%
B
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/c_SAMLicenseMetrics.html

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Question 6

The license metric field is by default, displayed on which record form within ServiceNow?

  • A. Software Model
  • B. Software Allocations
  • C. Software Entitlement
  • D. Software Types
Answer:

A

User Votes:
A
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B
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C 1 votes
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Question 7

Which of the following are required to import usage data using the System Center Configuration
Manager (SCCM) data? (Choose three.)

  • A. Reclamation Candidate
  • B. Software Product
  • C. SCCM Application
  • D. Software Models
  • E. Product Process
  • F. Reclamation Rule
Answer:

CDE

User Votes:
A
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B
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C
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D
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E
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F
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Question 8

Which of the following is not a core Software Asset Management function?

  • A. Financial Management
  • B. Reclamation
  • C. Rights Allocation
  • D. Inventory Management
Answer:

C

User Votes:
A
50%
B
50%
C
50%
D 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/asset-management/concept/c_AssetManagement.html

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Question 9

Which of the following are available publisher packs? (Choose three.)

  • A. NetSuite
  • B. Citrix
  • C. Oracle
  • D. IBM
Answer:

BCD

User Votes:
A
50%
B 1 votes
50%
C 1 votes
50%
D 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-publisher-packs.html#d24351e266

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Question 10

HOTSPOT
Match terms with the definitions related to Strategic Conformance:

Answer:


Reference:
https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software-asset-management2/task/t_AddASoftwareEntitlement.html

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Question 11

Software Model Lifecycles can only be created for an external, publisher defined date.

  • A. True
  • B. False
Answer:

A

User Votes:
A
50%
B 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/application-portfolio-management/concept/lifecycle-data-timeline.html

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Question 12

Blacklisted candidates are
.

  • A. Software installations that are not normalized
  • B. Unlicensed and unallocated installations
  • C. Software installations not allowed in the network environment
  • D. Software installations with low usage
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/c_SAMOptimization.html

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Question 13

What list can include manual creation, remediation options, and reclamation rules?

  • A. Software Models Results
  • B. Blacklisted Installations
  • C. Removal Candidates
  • D. Software Usage
Answer:

A

User Votes:
A 1 votes
50%
B
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/task/t_ViewSWModelResults.html

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Question 14

Within Software Asset Management there are many key terms to understand, what is the best
definition for Software Allocation?

  • A. One or more use rights assigned to a specific device or user.
  • B. Something acquired with use rights.
  • C. The process of normalizing a discovered software installation to standardized values.
  • D. Finding and recognizing software or a software feature on a device.
Answer:

C

User Votes:
A 1 votes
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Question 15

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

  • A. Strategic Conformance
  • B. Operational Integration
  • C. Trustworthy Data
  • D. Practical Management
Answer:

C

User Votes:
A
50%
B
50%
C 1 votes
50%
D
50%

Reference:
https://www.evergreensys.com/sampro-2019

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