ServiceNow cis-hr practice test

certified implementation specialist - human resources

Last exam update: Oct 16 ,2024
Page 1 out of 17. Viewing questions 1-10 out of 163

Question 1

If you have both Admin [admin] and HR Admin [sn_hr_core.admin] roles and want to configure an Access Control Rule for the HR Payroll table, which of the following must first be done?

  • A. Manually add the Delegated Developer role to your User record
  • B. Manually add the security_admin role to your User record
  • C. From the User dropdown in the banner, elevate your role to delegated_developer
  • D. From the User dropdown in the banner, elevate your role to security_admin
Mark Question:
Answer:

a

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Question 2

On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?

  • A. The HR Criteria on the HR Service
  • B. The HR Criteria on the Response Template record
  • C. The table and conditions on the Response Template record
  • D. The User Criteria on the HR Service
Mark Question:
Answer:

c

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Question 3

Which plugin is recommended when upgrading from the global version of HR to the scoped version?

  • A. Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]
  • B. Human Resources Scoped App: Data Migration [com.sn_hr_migration]
  • C. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
  • D. Human Resources Scoped App: Integrations [com.sn_hr_integrations]
Mark Question:
Answer:

b

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Question 4

What is the minimum role required to access the HR Properties module?

  • A. HR Manager [sn_hr_core.manager]
  • B. LE Admin [sn_hr_le.admin]
  • C. Admin [admin]
  • D. HR Admin [sn_hr_core.admin]
Mark Question:
Answer:

d

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Question 5

If an HR Document must be manually generated for an HR Case, who is able to generate the document from the Case record?

  • A. Only an HR Admin can generate Documents from a Case
  • B. Any HR professional can generate the Document, even if they are not assigned to the Case
  • C. Only the assigned to person can manually generate Documents from a Case
  • D. Only the Manager of the assignment group can generate the Document
Mark Question:
Answer:

d

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Question 6

Which learning task template field allows creation of the short description and description in one or more languages?

  • A. Language Table
  • B. Description Template
  • C. Additional fields
  • D. Global descriptions for translations
Mark Question:
Answer:

d

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Question 7

The HR Profile table is used to track information for what Employment types? (Choose three.)

  • A. Other
  • B. Potential Employee
  • C. Full Time Employee
  • D. Temporary Employee
  • E. Spouse
  • F. Contractor
Mark Question:
Answer:

cdf

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Question 8

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

  • A. Article Versions related list
  • B. Translated Versions related list
  • C. Localization list
  • D. Dynamic translations list
Mark Question:
Answer:

b

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Question 9

When a Guided Setup task is marked as complete, how can it be reopened?

  • A. Closed tasks cannot be reopened
  • B. Click the Mark as Incomplete button
  • C. Submit a request in HI
  • D. Restart the Guided Setup entirely
Mark Question:
Answer:

b

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Question 10

If all Can Edit Journey permissions are selected on the Journey configuration, which of the following users are allowed to make changes to the existing Journey? (Choose two.)

  • A. The journey owner
  • B. The employee
  • C. The mentor
  • D. The admin
Mark Question:
Answer:

ad

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