Which of the following statements is true for the Form Designer?
a)To add a field to the form layout, drag the field from the Fields tab to the desired destination on the
form.
b)To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to
the form and then configure the new field.
c)To remove a field from the form layout, hover over the field to enable the Action buttons, and
select the Delete (X) button.
d)To add a section to the form layout, drag it from the Field Types tab to the desired destination on
the form.
D
Explanation:
https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/form-administration/concept/c_FormDesign.html
The Form Designer is a graphical interface for creating and customizing forms. The following
statements are true for the Form Designer:
To add a field to the form layout, drag the field from the Fields tab to the desired destination on the
form. This will add the field to the form view without changing the table definition.
To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the
form and then configure the new field. This will create a new column on the table and add the field
to the form view.
To remove a field from the form layout, hover over the field to enable the Action buttons, and select
the Delete (X) button. This will remove the field from the form view but not from the table definition.
The following statement is false for the Form Designer:
To add a section to the form layout, drag it from the Field Types tab to the desired destination on the
form. This is incorrect because sections are not available in the Field Types tab. To add a section, click
the Add Section button on the toolbar or right-click on the form and select Add
Section. Reference: Introduction to App Engine Studio for Developers, ServiceNow Studio Overview,
Form Designer
Which of the following are configured in an Email Notification?
a)Who will receive the notification.
b)What content will be in the notification.
c)When to send the notification.
d)How to send the notification.
A
Explanation:
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/t_CreateANotification.html
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0712569
An Email Notification is a record that defines the content and conditions for sending an email
message from the ServiceNow platform. The following are configured in an Email Notification:
Who will receive the notification. This is specified by the Recipients related list, which can include
users, groups, email addresses, or scripts that return email addresses.
What content will be in the notification. This is specified by the Subject and Message HTML fields,
which can include variables, scripts, or templates to dynamically generate the email content.
When to send the notification. This is specified by the When to send tab, which defines the
conditions and events that trigger the email notification.
The following is not configured in an Email Notification:
How to send the notification. This is not a configuration option for an Email Notification. The
platform uses the SMTP protocol to send email messages, and the email properties control the email
server settings and behavior. Reference: Email Notifications, Get Started with Notifications
To see what scripts, reports, and other application artifacts will be in a published application:
C
Explanation:
To see what scripts, reports, and other application artifacts will be in a published application, the
best option is to examine the Application Files Related List in the application to be published. This
will show all the application files that belong to the application, grouped by file type and scope. You
can also filter, sort, or search the list to find specific files.
The following options are not the best ways to see what application artifacts will be in a published
application:
Enter the name of the Application in the Global search field. This will perform a global text search on
the instance and return any records that match the application name, which may include irrelevant
or incomplete results.
Open the list of Update Sets for the instance. This will show all the update sets that have been
created or imported on the instance, but not necessarily the ones that belong to the application to
be published. Update sets are used to move customizations between instances, not to publish
applications to the ServiceNow Store or Share.
Open the artifact records individually to verify the value in the Application field. This will require
opening each record that may be part of the application and checking the Application field, which is
tedious and error-prone. Reference: Publish an Application, Application Files
Which one of the following is NOT a debugging strategy for client-side scripts?
D
Explanation:
https://developer.servicenow.com/dev.do#!/learn/learning-
plans/rome/new_to_servicenow/app_store_learnv2_scripting_rome_debugging_client_scripts
The following are debugging strategies for client-side scripts, which run in the web browser and
manipulate the user interface:
g_form.addInfoMessage(). This is a client-side API that displays an information message at the top of
the form.
Field Watcher. This is a debugging tool that displays the current and previous values of one or more
fields on a form.
jslog(). This is a client-side API that writes a message to the browser console.
The following is not a debugging strategy for client-side scripts, but for server-side scripts, which run
on the ServiceNow platform and manipulate the database:
gs.log(). This is a server-side API that writes a message to the system log. Reference: Client-Side
Scripting APIs, Debugging Client Scripts
Which Application Access configuration field(s) are NOT available if the Can read configuration field is
NOT selected?
B
Explanation:
"You must first select read access to grant any other API record operation."
https://docs.servicenow.com/bundle/tokyo-application-development/page/build/applications/reference/r_TableApplicationAccessFields.html
The Application Access configuration fields control the access level for an application and its tables.
The following Application Access configuration fields are not available if the Can read configuration
field is not selected:
Can create. This field determines whether users can create records on the application tables.
Can update. This field determines whether users can update records on the application tables.
Can delete. This field determines whether users can delete records on the application tables.
These fields are not available because they depend on the Can read field, which determines whether
users can view records on the application tables. If users cannot read records, they cannot create,
update, or delete them either.
The following Application Access configuration fields are available regardless of the Can read
configuration field:
All access to this table via web services. This field determines whether users can access the
application tables using web services, such as REST or SOAP.
Allow configuration. This field determines whether users can configure the application tables, such
as adding or modifying fields, views, or indexes. Reference: Application Access, Certified Application
Developer (CAD) Learning Path
Which of the following is NOT a trigger type in Flow Designer?
A
Explanation:
See list of triggers on right hand side of this webpage: https://docs.servicenow.com/en-US/bundle/tokyo-application-development/page/administer/flow-designer/reference/flow-triggers.html
The trigger types in Flow Designer are Application, Record, Schedule, and Topic. Outbound Email is
not a trigger type, but an action type that can be used in a flow to send an email message1.
Reference: Flow Designer Trigger Types
When creating new application files in a scoped application, cross scope access is turned on by
default in which of the following?
B
Explanation:
"By default, all application scope scripts can read the table's records but cannot perform any other
database operations." https://developer.servicenow.com/dev.do#!/learn/learning-
plans/tokyo/servicenow_administrator/app_store_learnv2_securingapps_tokyo_application_access
_database_settings
In an Email Notification, which one of the following is NOT true for the Weight field?
B
Explanation:
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/t_CreateANotification.html
https://developer.servicenow.com/dev.do#!/learn/learning-
plans/quebec/new_to_servicenow/app_store_learnv2_automatingapps_quebec_when_to_send
The Weight field in an Email Notification determines which notification is sent when multiple
notifications are triggered for the same record and recipients. Only the notification with the highest
weight is sent. A weight value of zero means the notification is always sent when the notification’s
When to send criteria is met. A weight value of -1 means that no email should be sent3.
Reference: Email Notification Weight
Which of the following objects does a Display Business Rule NOT have access to?
A
Explanation:
A Display Business Rule has access to the current, g_scratchpad, and GlideSystem objects, but not the
previous object. The previous object is only available to Before Business Rules4. Reference: Business
Rule API
https://docs.servicenow.com/bundle/tokyo-application-development/page/script/business-rules/concept/c_BusinessRules.html
Which of the following features are available to Global applications? (Choose two.)
A,D
Explanation:
Global applications can use Automated Test Framework and Flow Designer features, but not Source
Control and Delegated Development features. Source Control and Delegated Development features
are only available to scoped applications . Reference: [Global vs Scoped Applications], [Delegated
Development]
Which one of the following is NOT a UI Action type?
D
Explanation:
A UI Action is a button, link, or choice that can be clicked by a user to perform an action, such as
submitting a form or running a script. The following are UI Action types:
List choice. This is a UI Action that appears as a choice list on a list of records. It can be used to
perform an action on multiple records at once, such as deleting or updating them.
Form button. This is a UI Action that appears as a button on a form. It can be used to perform an
action on the current record, such as saving or approving it.
List banner button. This is a UI Action that appears as a button on the banner of a list of records. It
can be used to perform an action on the entire list, such as exporting or printing it.
The following is not a UI Action type:
Form choice. This is not a UI Action type, but a field type. A form choice is a field that displays a
choice list on a form. It can be used to select a value from a predefined set of options, such as priority
or state. Reference: UI Actions, Field Types
Reference: https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/list-administration/task/t_EditingAUIAction.html
Which of the following is NOT supported by Flow Designer?
B
Explanation:
Flow Designer is a graphical tool that allows users to automate processes in ServiceNow without
coding. The following are supported by Flow Designer:
Call a subflow from a flow. This is a feature that allows users to invoke a subflow, which is a reusable
unit of logic, from a flow. This can help simplify complex flows and avoid duplication of logic.
Use Delegated Developer. This is a feature that allows administrators to delegate the development
and maintenance of flows and actions to users who are not administrators. This can help distribute
the workload and empower non-admin users to create automations.
Run a flow from a MetricBase Trigger. This is a feature that allows users to trigger a flow based on a
MetricBase query, which is a way of analyzing time-series data in ServiceNow. This can help
automate actions based on data trends and patterns.
The following is not supported by Flow Designer:
Test a flow with rollback. This is not a feature of Flow Designer, but of Automated Test Framework
(ATF), which is a tool that allows users to create and run automated tests on ServiceNow applications
and features. ATF supports testing flows with rollback, which means reverting any changes made by
the flow during the test execution. Reference: Flow Designer, Automated Test Framework
Reference: https://community.servicenow.com/community? id=community_QUESTIO N
NO:&sys_id=b4d26e44db13ab409540e15b8a9619c9
Which of the following are true for reports in ServiceNow? (Choose three.)
B,D,E
Explanation:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/reference-pages/task/schedule-report.htmlGenerateanddistributescheduledreportsviaemail.
A report is a graphical representation of data from one or more tables in ServiceNow. The following
are true for reports in ServiceNow:
Can be a graphical representation of data. This is true because reports can use various chart types,
such as pie, bar, line, or gauge, to visualize data in a meaningful way.
Can be run on demand by authorized users. This is true because reports can be accessed from the
Reports menu or the Report Navigator and run by users who have the appropriate roles and
permissions to view the data.
Can be scheduled to be run and distributed by email. This is true because reports can be configured
to run at a specific time and frequency and send the results to one or more email recipients.
The following are not true for reports in ServiceNow:
Any user can see any report shared with them. This is false because users can only see reports that
are shared with them if they also have access to the data source of the report. For example, a user
who does not have the itil role cannot see a report based on the incident table, even if the report is
shared with them.
All users can generate reports on any table. This is false because users can only generate reports on
tables that they have access to and that are enabled for reporting. For example, a user who does not
have the admin role cannot generate reports on the sys_user table, which is the table for user
records. Reference: Reports, Report Security
Modules must have a Link type. Which one of the following is a list of Link types?
B
Explanation:
Reference: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/navigation_and_ui/reference/r_ModuleLinkTypes.html
A module is a navigation item that provides access to a feature or functionality in ServiceNow.
Modules must have a link type, which determines how the module behaves when clicked. The
following is a list of link types:
Assessment. This is a link type that opens an assessment, which is a survey or questionnaire that
measures the effectiveness of a process or service.
List of Records. This is a link type that opens a list of records from a table or a saved filter.
Separator. This is a link type that creates a horizontal line to separate modules in the application
menu.
Timeline Page. This is a link type that opens a timeline page, which is a graphical representation of
the duration and sequence of events or tasks.
The following are not link types, but other module attributes or field types:
List of Records, Separator, Catalog Type, Roles. These are not link types, but a combination of a link
type (List of Records), a module attribute (Separator), a field type (Catalog Type), and a user attribute
(Roles).
List of Records, Content Page, Order, URL (from arguments:). These are not link types, but a
combination of a link type (List of Records), a module attribute (Content Page), a field name (Order),
and a link type argument (URL).
Assessment, List of Records, Content Page, Roles. These are not link types, but a combination of a
link type (Assessment), a link type (List of Records), a module attribute (Content Page), and a user
attribute (Roles). Reference: Modules, Create a Module
Which one of the following is true for a table with the “Allow configuration” Application Access
option selected?
C
Explanation:
The Allow configuration Application Access option determines whether users can configure the
application tables, such as adding or modifying fields, views, or indexes. The following is true for a
table with the Allow configuration option selected:
Out of scope applications can create Business Rules for the table. This is true because the Allow
configuration option grants access to the table configuration to any user who has the admin or
personalize_dictionary role, regardless of the application scope. This means that users can create
Business Rules, which are server-side scripts that run when a record is displayed, inserted, updated,
or deleted, for the table from any application.
The following are not true for a table with the Allow configuration option selected:
Only the in scope application’s scripts can create Business Rules for the table. This is false because
the Allow configuration option does not restrict the creation of Business Rules to the in scope
application, as explained above.
Any user with the application’s user role can modify the application’s scripts. This is false because
the Allow configuration option does not grant access to the application scripts, such as client scripts
or script includes, to any user who has the application’s user role. To modify the application scripts,
users need to have the admin role or the application’s admin role.
Out of scope applications can add new tables to the scoped application. This is false because the
Allow configuration option does not allow out of scope applications to add new tables to the scoped
application. To add new tables to a scoped application, users need to have the admin role or the
application’s admin role and be in the application scope. Reference: Application Access, Business
Rules
Reference: https://community.servicenow.com/community? id=community_QUESTIO N
NO:&sys_id=1a721819dbfa23409a64e15b8a9619d2