How does WalkMe’s Digital Experience Analytics (DXA) support organizations?
B
Your company just provided you with the new company logo that they want you to use in all of your
WalkMe deployables. Where is the best place to store the logo?
A
You are building a WalkMe solution to help your users self-serve and prevent common support
tickets from being opened repeatedly. You want to add guidance for the top three support tickets to a
page on your website and make it stand out for the end user. What is the best solution to allow for
quick and easy access?
B
How does WalkMe help organizations enforce policy and compliance requirements?
D
What are the key capabilities of WalkMe’s Analytics tools? Note: There are 3 correct answers to this
question.
A,D,E
You have created a Smart Walk-Thru to guide users creating a new department on a site. Depending
on which option users select from a dropdown at one step in the process, they may need to complete
a few additional items before moving forward. Which WalkMe feature could help address this
alternate path in a Smart Walk-Thru?
C
You just created a SmartTip that is attached to a button. This button is only displayed on a popup
modal window that will show up or disappear depending on how the user interacts with the page.
When you publish the SmartTip to your site and are testing it, you notice that the SmartTip does not
appear at all when opening the popup modal window and the SmartTip is supposed to appear every
time the window is opened. What is the first configuration you should check to fix this issue?
A
Your company has a reporting page with features that have always been available. They recently
added the ability for users to create their own reports. Not everyone uses the reporting tools, but
they want to announce the new report creation feature for those who do use it. They will use a
ShoutOut for this and only want to show it to users who use the tool. Under the ShoutOut’s
engagement tab, which auto-play option would be best?
A
When doing quality assurance and testing content, which of the options below should we be looking
for? Note: There are 3 correct answers to this question.
B,C,D
What is the purpose of using the small ghost icon in the WalkMe Editor when customizing an
invisible Launcher?
D
What does WalkMe’s UI Intelligence feature do?
C
What does 'building for value' mean in the context of creating content?
B
The Dynamic Layout of a ShoutOut in the Editor consists of which three layers? Note: There are 3
correct answers to this question.
A,B,D
When adding new users to an account on a platform, admins must select their permission levels. The
company gets a lot of support tickets about users asking what each permission level means or asking
to adjust permission levels because they were set up incorrectly. The company already has a help
article that lists out all of the permission level definitions, but it isn’t used often. Which of these
options would be the best solution to create with WalkMe?
D
Which of the following types of WalkMe content can be added to the Menu? Note: There are 3
correct answers to this question.
A,D,E