SAP c-c4h510-01 practice test

SAP Certified Application Associate - SAP Service Cloud 1911 Exam


Question 1

How can you maintain high data volume on SAP C4C? There are 2 correct answers to this question.

  • A. Use a custom data migration template to populate data
  • B. Apply the Data workbench to populate data
  • C. Use the Application and user Management work center to populate data
  • D. Use a standard data migration template to populate data
Answer:

B, D

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Question 2

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris
Cloud for Customer?

  • A. You create the contact master record only and add it to the account hierarchy
  • B. You create the contract for the first account and add the same contact to the second account
  • C. You create different contracts for each account
  • D. You merge both accounts and create the contact record for that account
Answer:

B

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Question 3

Which of the following are functions of custom report creation in SAP Cloud for Customer? There are
3 correct answers to this question.

  • A. Variable selection is possible
  • B. Custom report creation is supported with a guided procedure
  • C. Custom calculated key figures are allowed
  • D. Custom reports can be created by sales employees
  • E. Custom reports require new data sources
Answer:

A, B, C

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Question 4

To which of the following can you assing a custon report to control its visibility? There are 2 correct
answers to this question.

  • A. User
  • B. Work Center
  • C. Access context
  • D. Business role
Answer:

B, D

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Question 5

In which environnments can you use integration flow? There are 2 correct answers to this question.

  • A. SAP NetWeaver Process Integration
  • B. SAP HANA Cloud Integration
  • C. SAP Data Services
  • D. SAP Business Objects Business Intelligence
Answer:

A, B

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Question 6

You have selected the Overrride Territory field on the Accounts overview page. What effect does this
have on the territory determination?

  • A. It removes the account from the territory realignment calculation
  • B. It removes the employee from the territory realignment calculation
  • C. It aligns the account territory determination with the territory realignment run
  • D. It removes only accounts with multiple territories from the territory realignment run
Answer:

A

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Question 7

In HTML5, what can you do using the field definition link? There are 2 correct answers to this
question.

  • A. Hide an extension field form the master template
  • B. Add an extension field to a form template
  • C. Add an extension field to the page layout
  • D. Add an extension field to a data source
Answer:

B, D

Discussions

Question 8

What can you use to control user priveleges in SAP Cloud for Customer? There are 3 correct answers
to this question.

  • A. Business configuration
  • B. Business user
  • C. Business role
  • D. Work center view
  • E. Code list restrictions
Answer:

B, C, E

Discussions

Question 9

How can you allocate the remaining time from demands which do NOT fit into the same day? There
are 2 correct answers to this question.

  • A. Assign to a different team
  • B. Assign to the same team
  • C. Assign to the same resource
  • D. Assign to a different resource
Answer:

C, D

Discussions

Question 10

As and administrator, which of the following objects can you desing in the Business Analytics work
centerin SAP Cloud for Customer?
There are 3 correct answers to this question.

  • A. Data sources
  • B. Key figures
  • C. Dashboards
  • D. KPIs
  • E. Scorecards
Answer:

A, B, D

Discussions
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