Salesforce salesforce certified associate practice test

Certified Associate

Last exam update: Jun 09 ,2025
Page 1 out of 8. Viewing questions 1-15 out of 113

Question 1

A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy
learning in an asynchronous, gamified way.
Which resource should they use?

  • A. Salesforce Help
  • B. Trailblazer Community
  • C. Trailhead Most Votes
Mark Question:
Answer:

C


User Votes:
A 24 votes
50%
B 40 votes
50%
C 176 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
musheg.dav
1 year, 4 months ago

C. Trailhead

2
vineethkumar9977
1 year ago

Trailheads

0
Aishat
11 months, 2 weeks ago

Thank you

0
Josephiradukunda50
11 months, 1 week ago

c

0
marialauracozzi
11 months ago

Trailheads

0
andrew77327
10 months, 3 weeks ago

C. Trailheads

0
n.fedii
10 months, 3 weeks ago

Trailhead as a learning system

0
rajkovic.bojan66
10 months, 2 weeks ago

B. Trailblazer Community

0
practiki
9 months ago

Trailhead..

0
isarkar
8 months, 2 weeks ago

A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy
learning in an asynchronous, gamified way.
Which resource should they use? Trailhead

0
Obineto1
8 months, 2 weeks ago

Trailhead

0
testcelixhj
7 months, 1 week ago

B. Trailblazer Community

0
dbfs
7 months ago

C. Trailhead

0
aynur.zamanova
5 months ago

Trailhead.

0
7845malvarez
4 months, 4 weeks ago

C. Trailhead

0
mohammad.o.siddiqui
4 months, 1 week ago

Trailhead

0
QA_Smita
3 months, 4 weeks ago

C. Trailhead

0
QA_Smita
3 months, 4 weeks ago

C. Trailhead

0
QA_Smita
3 months, 3 weeks ago

C. Trailhead

0
Ezambrano
2 months ago

Trailhead

0
sevil.tas
1 month ago

Answer is C

0
mikathompson95
3 weeks, 5 days ago

Trailhead

0
michaellasry
2 weeks ago

Trailhead.

0

Question 2

Which action(s) must be taken for Salesforce updates?

  • A. Updates are automatic; nothing needs to be downloaded or installed. Most Votes
  • B. Updates require purchasing an updated license.
  • C. Updates need to be downloaded with each release
Mark Question:
Answer:

A


User Votes:
A 146 votes
50%
B 17 votes
50%
C 29 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
n.fedii
10 months, 3 weeks ago

Updates are automatic; nothing needs to be downloaded or installed.

0
rajkovic.bojan66
10 months, 2 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
riskanderson
9 months, 1 week ago

Updates are automatic; nothing needs to be downloaded or installed.

0
tanyazhura
7 months, 2 weeks ago

automatically

0
testcelixhj
7 months, 1 week ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
7845malvarez
4 months, 4 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
QA_Smita
3 months, 4 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0
QA_Smita
3 months, 4 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed

0
QA_Smita
3 months, 3 weeks ago

A. Updates are automatic; nothing needs to be downloaded or installed.

0

Question 3

To which Team should a Salesforce associate be added to gain access to an Account and its related
opportunities?

  • A. Opportunity Team
  • B. Lead Team
  • C. Account Team Most Votes
Mark Question:
Answer:

C


User Votes:
A 36 votes
50%
B 16 votes
50%
C 128 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
tanyazhura
7 months, 2 weeks ago

account team

0
AnaP
5 months, 4 weeks ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

C. Account Team

0
QA_Smita
3 months, 4 weeks ago

C. Account Team

0
QA_Smita
3 months, 4 weeks ago

B. Lead Team

0
QA_Smita
3 months, 3 weeks ago

C. Account Team

0

Question 4

A Salesforce associate wants to locate a record within the custom object called Shipment’.
What is the most efficient way to find a record within this object?

  • A. Global Search Most Votes
  • B. App Launcher
  • C. Object Manager
Mark Question:
Answer:

A


User Votes:
A 111 votes
50%
B 11 votes
50%
C 60 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
tanyazhura
7 months, 2 weeks ago

object manager

0
7845malvarez
4 months, 4 weeks ago

A. Global Search

1
QA_Smita
3 months, 4 weeks ago

C. Object Manager

1
QA_Smita
3 months, 4 weeks ago

B. App Launcher

0

Question 5

Get Cloudy Consulting (GCC) wants the ability to:
* Send a predefined sequence of scheduled messages to prospective customers.
* Track messages that get the best open and response rates.
* Send customized messages to existing customers information them for new products and
discounts.
Which Salesforce cloud solution allows GCC to meet these requirements?

  • A. Sales Cloud
  • B. Marketing Cloud Most Votes
  • C. Service Cloud
Mark Question:
Answer:

B


User Votes:
A 32 votes
50%
B 119 votes
50%
C 16 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
tanyazhura
7 months, 2 weeks ago

marketing cloud

0
7845malvarez
4 months, 4 weeks ago

B. Marketing Cloud

0
QA_Smita
3 months, 4 weeks ago

B. Marketing Cloud

0

Question 6

Get Cloudy Consulting is rolling out Salesforce to its organization.
What should be used to allow additional field-level access to individual employees based on the their
job duties?

  • A. Individual profiles
  • B. Permission sets Most Votes
  • C. Role Hierarchy
Mark Question:
Answer:

B


User Votes:
A 10 votes
50%
B 111 votes
50%
C 45 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

A. Individual profiles

0
QA_Smita
3 months, 4 weeks ago

C. Role Hierarchy

0

Question 7

Where can a org’s service status and performance degradation information be found?

  • A. AppExchange portal
  • B. Salesforce help
  • C. Salesforce Most Votes
Mark Question:
Answer:

C


User Votes:
A 18 votes
50%
B 47 votes
50%
C 84 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
rr18
1 year, 1 month ago

Should be Salesforce Trust

1
jvrao20
11 months, 1 week ago

Salesforce Trust

0
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

B. Salesforce help

0
QA_Smita
3 months, 4 weeks ago

A. AppExchange portal

0
rawitzd
2 months ago

Salesforce Trust

0

Question 8

A Salesforce associate is looking at a custom Contact list view and wants to show more information
from the record.
What should they do to add the missing key columns?

  • A. Edit list filters
  • B. Select Fields to Display Most Votes
  • C. Edit sharing settings
Mark Question:
Answer:

B


User Votes:
A 29 votes
50%
B 115 votes
50%
C 3 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

B. Select Fields to Display

0
QA_Smita
3 months, 4 weeks ago

B. Select Fields to Display

0

Question 9

Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account
object. Which editing the Account, the Account Sources field has several predefined values that can
be selected.
Which type of field is Account Source?

  • A. Picklist Most Votes
  • B. Formula
  • C. Text.Area
Mark Question:
Answer:

A


User Votes:
A 122 votes
50%
B 10 votes
50%
C 5 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

A. Picklist

0
QA_Smita
3 months, 4 weeks ago

A. Picklist

0

Question 10

Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and
wants migrate this data to Salesforce.
Which solution should GCC consider?

  • A. Marketing Cloud
  • B. CRM Analytics
  • C. Sales Cloud Most Votes
Mark Question:
Answer:

C


User Votes:
A 10 votes
50%
B 54 votes
50%
C 88 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
hotjobsit2018
10 months, 2 weeks ago

see they need to track forecasting and revenue data so its B. CRM Analytics

1
7845malvarez
4 months, 4 weeks ago

B. CRM Analytics

0
QA_Smita
3 months, 4 weeks ago

B. CRM Analytics

0

Question 11

Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does
not exceed $100.
What should GCC use to ensure to opportunities meet these standards?

  • A. Validation Rules Most Votes
  • B. Assignment Rules
  • C. Default Values
Mark Question:
Answer:

A


User Votes:
A 111 votes
50%
B 11 votes
50%
C 10 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

A. Validation Rules

0
QA_Smita
3 months, 4 weeks ago

A. Validation Rules

0

Question 12

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.

To which object should they add this record?

  • A. Accounts
  • B. Leads
  • C. Contacts Most Votes
Mark Question:
Answer:

C


User Votes:
A 33 votes
50%
B 10 votes
50%
C 99 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

C. Contacts

0
QA_Smita
3 months, 4 weeks ago

A. Accounts

0

Question 13

A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?

  • A. Word (,doc or .docx) or comma-separated values(.csv)
  • B. Excel (,xlsx or ,xls) file or comma- separated values (,csv) Most Votes
  • C. PDF (,pdf) or Excel (,xlsx or ,xls)
Mark Question:
Answer:

B


User Votes:
A 6 votes
50%
B 111 votes
50%
C 12 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)

0

Question 14

A Salesforce associate has been tasked with creating new fields on the Contact object and
determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?

  • A. Salesforce Help Most Votes
  • B. Customer Support
  • C. App Launch
Mark Question:
Answer:

A


User Votes:
A 111 votes
50%
B 8 votes
50%
C 10 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

A. Salesforce Help

0

Question 15

Get Cloudy Consulting (GCC) needs an environment to onboard new hires as well as develop,
implement, and test new requirements.
Which type of environment should OCC use?

  • A. Sandbox Most Votes
  • B. Production
  • C. Trailhead Playgroun
Mark Question:
Answer:

A


User Votes:
A 116 votes
50%
B 2 votes
50%
C 12 votes
50%
Discussions
vote your answer:
A
B
C
0 / 1000
marialauracozzi
11 months ago

Thank you!

0
7845malvarez
4 months, 4 weeks ago

A. Sandbox

0
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