Salesforce sales cloud consultant practice test

Salesforce Certified Sales Cloud Consultant Exam

Last exam update: Nov 29 ,2025
Page 1 out of 13. Viewing questions 1-15 out of 190

Question 1

The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption
of Lightning Sales Console. What should a consultant recommend to analyze adoption?

  • A. Run the Salesforce Optimizer.
  • B. Open the Lightning Usage App.
  • C. Create a custom report.
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 2

Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to
forecast more accurately. Sales managers say that making updates to forecasted
amounts during the pipeline meetings is time consuming, and it is difficult to review all of the
committed opportunities within the meeting time.
What should the consultant recommend to help make meetings more efficient while making real-
time forecast updates?

  • A. Use in-line editing to update the forecast amount for records.
  • B. Modify multiple opportunities at one time in the Forecast page.
  • C. Tell reps to use the list view to move opportunities between stages.
Mark Question:
Answer:

A

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 3

Cloud Kicks wants to enable Person Accounts.
What does the consultant need to do before enabling Person Accounts?

  • A. Disable access to Experience Cloud sites during the cutover.
  • B. Set default sharing of Account to Public Read/Write.
  • C. Create at least one Account record type.
Mark Question:
Answer:

C

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 4

A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud
implementation.
What should the consultant do during the planning stage to ensure a successful implementation?

  • A. Identify which Salesforce features and functions to use.
  • B. Design a prototype of the suggested solution.
  • C. Define goals, metrics, project schedule, and sales processes.
Mark Question:
Answer:

C

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 5

Each product engineer at Cloud Kicks supports a specific product line. There are five product lines.
While sales reps sell all of the company’s product lines, sales management wants the appropriate
product engineer to be able to automatically view any new Opportunity for their particular product
line with Read-Only rights.
What should the consultant do to meet the requirement?

  • A. Enable Default Account Teams for each product line.
  • B. Enable Default Opportunity Teams for the Opportunity.
  • C. Create criteria-based opportunity sharing rules for each product line.
Mark Question:
Answer:

C

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 6

Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a
detailed roll-up forecast for territories.
What should the consultant recommend?

  • A. Include the Forecast Manager field on the Account page layout.
  • B. Assign a Forecast Manager to each region.
  • C. Assign a role for each manager in the user role hierarchy.
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 7

Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal
amount of navigation or clicks to cycle through them.
Which functionality should the consultant recommend?

  • A. Develop a new Sales Console app including opportunities.
  • B. Select the Split View option from the My Opportunities list view.
  • C. Create a dashboard with reports on My Opportunities.
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 8

In a recent management meeting, the VP of sales voiced concern over the current economic
environment. To better understand the effectiveness of its marketing efforts, the VP expressed a
need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?

  • A. Create a year over year sales by Account report.
  • B. Create an average stage duration by Opportunity report.
  • C. Create a Historical Trending report.
Mark Question:
Answer:

C

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 9

The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating
opportunities after they are already closed won. Sales management wants visibility into how often
the sales reps are creating these types of opportunities.
Which solution should the consultant recommend?

  • A. Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.
  • B. Configure a report that displays opportunities that have an earlier closed date then created date.
  • C. Implement automation to update the opportunity to the first stage in the sales process.
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 10

The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract
details for a created order.
Which condition should the consultant consider to meet this requirement?

  • A. The order must be associated with an active contract.
  • B. The order associated with the account is in draft status.
  • C. The currency associated with the order can be different from the contract.
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 11

A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?

  • A. Activate users in the system.
  • B. Validate the implementation.
  • C. Obtain stakeholder sign-off.
Mark Question:
Answer:

C

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 12

At a kickoff meeting for a new project, a consultant starts gathering information to be used in the
project implementation plan.
They ask the participants to define what project success will look like.
Which strategy is the consultant using?

  • A. Design Direction
  • B. Discovery
  • C. Challenge Framing
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 13

A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its
sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its
global conference in 4 months.
What should the consultant recommend to meet the requirement?

  • A. Set obtainable metrics, goals, and milestones before the conference.
  • B. Implement Sales Cloud out of the box and iterate before the conference.
  • C. Reduce the scope and deploy Accounts and Contacts before the conference.
Mark Question:
Answer:

A

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 14

The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the
home office.
What should a consultant recommend?

  • A. Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
  • B. Create a Global Action to convert leads via the Salesforce mobile app.
  • C. Install an AppExchange package to convert leads via the Salesforce mobile app.
Mark Question:
Answer:

B

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000

Question 15

Access to Opportunities at Cloud Kicks should be restricted.
Sales users should only have access to two categories of Opportunities:
* Opportunities they own
* Opportunities that are tied to accounts they own
Which action should a consultant take to meet the requirement?

  • A. Set organization-wide defaults for Accounts and Opportunities to Private.
  • B. Set organization-wide defaults for Accounts and Opportunities to Public Read- Only.
  • C. Set Opportunity access on the role to View All Opportunities associated with the owner's accounts.
Mark Question:
Answer:

C

User Votes:
A
50%
B
50%
C
50%
Discussions
vote your answer:
A
B
C
0 / 1000
To page 2