Salesforce experience cloud consultant practice test

Salesforce Certified Experience Cloud Consultant Exam

Last exam update: Jun 12 ,2024
Page 1 out of 10. Viewing questions 1-15 out of 138

Question 1

A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a
custom object will be used to manage customer subscriptions. These subscriptions will need to
leverage advanced sharing rules to ensure that only appropriate customers can see these
subscriptions.
Which two user license types should be granted to customers to support this sharing requirement?
Choose 2 answers

  • A. Partner Community User
  • B. Customer Community Login User
  • C. Customer Community User
  • D. Customer Community Plus Login User
Mark Question:
Answer:

B, D

User Votes:
A 2 votes
50%
B 1 votes
50%
C
50%
D 2 votes
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fred1
1 month, 2 weeks ago

advanced sharing rules usage is not allowed for Customer COmmunity user nor Customer community Login User so the correct answer is A and D


Question 2

Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality.
UAT will take place In Partial and Full sandboxes. OC has also set up the Salesforce content Delivery
Network (CDN) for its domain in production environment.
What should CK keep in mind about salesforce CDN?

  • A. Salesforce CDN is only supported in Full sandbox environments.
  • B. Salesforce CDN is not supported in sandbox environments.
  • C. Salesforce CDH is only supported in Developer sandbox environments
  • D. Salesforce CDN is supported in all sandbox environment
Mark Question:
Answer:

B

User Votes:
A
50%
B 1 votes
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C
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D
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Question 3

universal Containers UC maintains multiple customer-facing sites, but only one profile for all
customer users. Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers

  • A. Select a permission set for a given site.
  • B. Edit the applicable user profile.
  • C. Create a permission set.
  • D. Select the profile for a given site.
Mark Question:
Answer:

A, C

User Votes:
A
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B
50%
C 1 votes
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D 1 votes
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Question 4

Universal Containers is looking to build a new self-service site. Users will post questions, read
Knowledge articles, and view case reports, users will not be registering deals or participating in any
other sales activity.
Which external user license meets these requirements?

  • A. Authenticated Service Site User
  • B. External Community Plus
  • C. External Identity
  • D. Customer Community Plus
Mark Question:
Answer:

D

User Votes:
A
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B
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C 1 votes
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D 1 votes
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Question 5

Ursa Major Solar would like content from Salesforce CMS to be queried when users search for
keywords in its customer portal.
Which setting must be turned on in order for Global Search .n Experience Builder to query content m
Salesforce CMS?

  • A. Community must be activated.
  • B. Sharing Rules must be set to Read/Write.
  • C. Search must be enabled for the selected CMS Channel.
  • D. Gather Customer Insights Data must be selected.
Mark Question:
Answer:

C

User Votes:
A 1 votes
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B
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C 1 votes
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Question 6

Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its
employees. BC recently learned about lightning Bolt solutions for employees at a world tour event.
Where should BC look for potential Lightning Bolt solutions?

  • A. Salesforce AppExchange
  • B. Salesforce Accelerator Directory
  • C. Salesforce Accelerator Catalog
  • D. Salesforce Connect
Mark Question:
Answer:

C

User Votes:
A 1 votes
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B
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C
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Question 7

A manager at Ursa Major Solar is responsible for creating and editing only the community users for
the Partner Community they have recently set up using Experience Cloud. However, the manager is
able to make organizational changes to the user records of the internal users as web.
What could be the possible issue here?

  • A. The manager has been given the Manage Profiles and Permission Sets permission.
  • B. The manager has been given the Manage Customer Users permission.
  • C. The manager has been given the Manage User permission.
  • D. The manager has been given the Manage External Users permission.
Mark Question:
Answer:

A

User Votes:
A
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B
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C 1 votes
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D
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murphybrown9000
6 months ago

C is the correct answer


Question 8

Universal Containers (UC) works with a large retainer network. UC wants these retailers to start
registering deal and work with UC to convert them into sales.
Which user license should the Experience Cloud consultant recommend?

  • A. Partner Community Plus
  • B. Partner Community
  • C. Platform Portal
  • D. Commerce Portal
Mark Question:
Answer:

B

User Votes:
A
50%
B 1 votes
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C
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Question 9

None

  • A. Retail managers need to be put in the executive role in the Role Hierarchy.
  • B. Retail managers need to be given Super User access.
  • C. A Sharing Rule needs to be created.
  • D. A Sharing Set needs to be created.
Mark Question:
Answer:

B

User Votes:
A
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B 1 votes
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C
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D
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Question 10

Cloud Kicks (CK) is planning to launch a public site. The site will contain a variety of digital content,
including static content as well as dynamic content. CK is planning to use Content Delivery Network
(CDN).
Which statement is true about using CDN with Experience Cloud?

  • A. CDN can help consistency attaching content timestamps as key-value pairs to both static and dynamic content.
  • B. CDN can help availability by allowing remote cloning for dynamic resources.
  • C. CDN can help performance by caching public resources.
  • D. CDN can help reliability by allowing local cloning for static resources.
Mark Question:
Answer:

A

User Votes:
A
50%
B
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C 1 votes
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D
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murphybrown9000
6 months ago

C is correct


Question 11

Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to
create new users or reset passwords for partner employees.
What should be done to help UC with user management?

  • A. Recommend partners share user credentials.
  • B. Delegate external user administration.
  • C. Implement a limit on new users and password resets.
  • D. Create a new user form that automatically triggers a process to create a user.
Mark Question:
Answer:

D

User Votes:
A
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B 1 votes
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murphybrown9000
6 months ago

Answer is B


Question 12

As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the
Home page so that the layout looks slightly different than for customers from other states. The page
variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editor component?

  • A. All Platinum customers
  • B. All customers from California
  • C. All customers
  • D. All Platinum customers from California
Mark Question:
Answer:

D

User Votes:
A
50%
B
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D 1 votes
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Question 13

The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They
have created the partner as an Account, added the required Contacts, and ensured that the Welcome
Email selection is checked. However, upon review, the site administrator has found that none of the
partner users were able to register.
What should the site administrator do to ensure they are able to set up partner users correctly?

  • A. Double-check that the partner profile has been added to the CK site.
  • B. Ensure that the Account has been enabled as a partner Account.
  • C. Double-check that the provided email addresses are correct.
  • D. Ensure that the Contacts under the Account are enabled as partner users.
Mark Question:
Answer:

D

User Votes:
A
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D 1 votes
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Question 14

Universal Containers (UC) has a B2C customer department that uses person accounts to track and
manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C
business wants to enable self-registration on the portal so customers can create their own user
accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-
registering on the B2C site are captured as person accounts In Salesforce?

  • A. Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
  • B. Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.
  • C. Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
  • D. A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
Mark Question:
Answer:

D

User Votes:
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Question 15

The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to
Internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers

  • A. Visible to Partner
  • B. Visible in Public Knowledge Base
  • C. Visible to Employee
  • D. Visible to Guest User
Mark Question:
Answer:

A, D

User Votes:
A
50%
B 1 votes
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C
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D 1 votes
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