Universal Containers (UC) maintains multiple customer experiences, but only one profile for all
customer users. No customer has access to more than one experience.
Which two steps should the UC admin take to grant access to each customer? Choose 2 answers
A, B
Explanation:
To grant access to each customer, the UC admin should select a permission set and a profile for a
given experience. A permission set is a collection of settings and permissions that give users access
to various tools and functions in Experience Cloud. A profile is a collection of settings and
permissions that determine what users can see and do in Experience Cloud. By selecting a
permission set and a profile for each experience, the UC admin can control the access level of each
customer user.
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads
created by its
own Sales team. All lead records are shared with partners: however, some of the information
captured by the
Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose 2 answers
A, D
Explanation:
To differentiate between the leads created by partners and the leads created by its own Sales team,
UMS should create lead record types and page layouts for lead distribution. A record type is a way to
offer different business processes, picklist values, and page layouts to different users based on their
profiles. A page layout is a way to control the layout and organization of detail and edit pages in
Salesforce. By creating lead record types and page layouts, UMS can customize the fields and values
that are displayed to partners and Sales team members.
No Moré Homelessness (NMH) is about to create a public site for volunteers where they will be able
to sign up for
volunteering opportunities at local events. Each registration will result in a record being created for a
custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers
A, C, E
Explanation:
For records created by guest users, NMH should keep in mind that queues cannot be assigned as
owners, setting the default owner is an option in Experience Cloud sites, and any active user in an
org can be assigned as the default owner. A queue is a location where records can be routed to await
processing by a group of users. However, queues cannot be assigned as owners of records created by
guest users because guest users do not have access to queues. Setting the default owner for records
created by guests is an option in Experience Cloud sites that allows NMH to specify who will own the
records created by guest users on their public site. Any active user in an org can be assigned as the
default owner of records created by guest users, as long as they have the appropriate permissions
and access to the object.
Northern Trail Qutfitters would like to display a different Hero component on the Home page for
United States and EMEA.
How should an administrator accomplish this?
B
Explanation:
Page variations allow you to create different versions of a page for different audiences. You can use
the flexible page layout to customize the components and layout of each page variation. You can also
target each page variation to a specific audience based on criteria such as location, profile, or record
type.
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible
manner through its Experience Cloud site. NMH's site manager wants to set up search engine
optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully?
Choose 2 answers
A, B
Explanation:
A robots.txt file is a text file that tells web crawlers which pages or files the crawler can or can’t
request from your site. This is used mainly to avoid overloading your site with requests; it is not a
mechanism for keeping a web page out of Google. You can create a custom robots.txt file for your
Experience Cloud site to control how search engines index your site.
To make your Experience Cloud site visible to search engines, you also need to make sure that your
site is public and activated. A public site allows anyone on the internet to access your site without
logging in. An activated site is live and ready for visitors.
What does a system administrator need to do when creating Experience Cloud users?
A
Explanation:
To create Experience Cloud users, you need to add them to an account as contact records. Then, you
can enable them as Experience Cloud users and assign them a user license and profile.
Ursa Major Solar (UMS) would like to render a header and footer from an external content
management system into its customer portal.
Which feature should UMS use to accomplish this?
D
Explanation:
CMS Connect allows you to display content from an external content management system (CMS) in
your Experience Cloud site. You can use CMS Connect to render a header and footer from your CMS
in your site, as well as other content types such as articles, banners, or images.
In which two ways can Opportunities with a Community User be shared?
Choose 2 answers Calculator
A, D
Explanation:
Sharing sets allow you to grant access to records that have a lookup relationship to the same account
or contact that the community user has. You can use sharing sets to share opportunities with partner
community users who belong to the same account as the opportunity owner.
Criteria-based sharing rules allow you to share records based on field values. You can use criteria-
based sharing rules to share opportunities with partner community users who meet certain criteria,
such as region, industry, or status.
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve cases for their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?
B
Explanation:
Customer Community Plus licenses allow users to access standard CRM objects, such as cases and
accounts, and custom objects. They also allow users to collaborate with other users through Chatter
groups, files, and topics. Customer Community Plus licenses are suitable for partner users who need
to create or resolve cases for their customers and see case data on a dashboard, but do not manage
leads, opportunities, or campaigns.
Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal.
Which setting should UMS enable in order for quest users to see the images?
B
Explanation:
This setting allows guest users to view images and other content that are stored as asset files or CMS
content in your Experience Cloud site. You need to enable this setting if you want guest users to see
images on your customer portal.
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions.
CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
A
Explanation:
To prevent usability issues, CK should provision and activate CDN in those regions where traffic is
high. A CDN is a network of servers that delivers cached static content from websites to users based
on the geographic location of the user. By provisioning and activating CDN in high-traffic regions, CK
can improve the performance and availability of their public site for their users.
What accurately sequences the necessary steps to create a partner user from an enabled partner
account?
A.
1) Edit the user record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save.
B.
1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save.
C.
1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign the correct role/profile.
5) Save.
D.
1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save.
C
Explanation:
To create a partner user from an enabled partner account, the correct sequence of steps is C. A
partner user is a user who has access to your Experience Cloud site through a partner account. A
partner account is an account that has the Is Partner checkbox enabled. To enable a partner user, you
need to view the partner account contact, select Manage External User, select Enable Partner User,
edit the user record to assign the correct role and profile, and save.
A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch
five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose
of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD
department. The consultant knows Multiple Books that they need to enable moderation and rate
limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?
D
Explanation:
Before beginning work on these sites, the consultant should notify the stakeholders that the number
of both moderation and rate rules exceeds the org limit. Moderation rules are rules that flag or block
content based on keywords, phrases, or patterns. Rate rules are rules that limit the number of posts
or comments a user can make in a given time period. The org limit for moderation rules is 10 and the
org limit for rate rules is 5. Since each site needs 3 moderation rules and 4 rate rules, the total
number of rules for 5 sites is 15 moderation rules and 20 rate rules, which exceed the org limit.
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for
them to be an effective Experience Site Moderator?
Choose 2 answers
A, D
Explanation:
To make an external user an Experience Site Moderator, two of the several moderation permissions
available to assign are Access Experience Management and Manage Experiences. Access Experience
Management allows an external user to access Experience Workspaces and Builder from an
Experience Cloud site. Manage Experiences allows an external user to create, edit, and delete
experiences, as well as manage settings and content for existing experiences.
DreamHouse Realty is planning to launch a digital experience for its partners where they will be able
to pick a Lead from shared leads and start working toward getting the lead converted into an
Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers
A, D
Explanation:
To set up Lead Sharing or Lead Distribution for partners, two steps are to enable “Allow External
Lead Sharing” in Digital Experience settings and create Assignment Rules for Lead Distribution.
Enabling “Allow External Lead Sharing” allows partners to access leads that are shared with them
through sharing rules or manual sharing. Creating Assignment Rules for Lead Distribution allows
leads to be automatically assigned to queues or users based on criteria that you define.