Universal Containers recently rolled out a Community to its partners.
The internal sales team has the following requirements:
Ability to support the addition of 50 new partners every month.
Ability to pass leads to the partners.
Continue to have access to the leads after transfer to a partner.
Access to the Opportunity when the partner converts the lead.
Leads should be visible to only the partner who is working on the lead.
Which sharing option should the Salesforce Administrator choose to meet the requirement for
A. Allow partner users to manually share the Leads and Opportunities with internal users.
B. Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those
C. Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities,
and implement the Lead Inbox component.
D. Create Lead and Opportunity Sharing Rules that share those records to a public group of partner
Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They
have a team Of Channel Managers who manage the partner accounts. Universal Containers wants
each Channel Manager to be able to: Grant Or remove employees access to the partner account.
Specify the access level (Read, Read-Write). Add or remove a group of employees to the partner
account. Manage their Own group Of employees. How should the Salesforce Admin fulfill this
Universal Containers builds a Customer Community on the Customer Service Template. They add a
record list component to the right column of the home page. This component needs to show
customers their five most recent cases. They already created a "My Cases" list view. How should a
Salesforce Admin set the record list component properties?
Universal Containers builds a Community with public access to Knowledge Articles and Q&
Universal Containers needs their channel partners to collaborate on Opportunities within their new
partner Community based on the Customer Service Template. What is the recommended way to
accomplish this task?
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their
customers. Northern Trail Outfitters works with a survey partner and needs to extend that
capability to the Community users. Northern Trail Outfitters works with an electronic signature
partner and needs to extend that capability to the Community users. This Community needs to be
built with the Customer Service Template. All integrations must be mobile first. Both partners
have Community Lightning Components available. What should a Salesforce Admin do to
accomplish this task?
Universal Containers is launching a Community to provide a self-help Channel to their customers and
partners. Customers and partners will search for articles, participate in discussions, and raise cases.
Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.
Which license should a Salesforce Admin use for the partner users?
Universal Containers is leveraging Salesforce Content and needs to rnake it available to their
Community users (Customers, Partners, and Employees). Which users will be able to view
Salesforce Content based on their license?
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their
customer Community. There are 18 separate keyword criteria for this community. How many rules
are required to accommodate all of the criteria?
A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are
accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average
number of monthly page views allowed?