The director of sales wants to make sure that every opportunity has either a sales engineer or an
account executive assigned to the deal.
How should the administrator meet this requirement?
A
Explanation:
A validation rule can enforce data quality by preventing users from saving records that do not meet
certain criteria. In this case, the validation rule can check if both the Sales Engineer and the Account
Executive lookup fields are blank, and display an error message if so. This way, the director of sales
can ensure that every opportunity has either a sales engineer or an account executive assigned to
the deal. Reference:
https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts
need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?
B
Explanation:
A price book is a list of products and their prices for a specific segment of customers or market. By
creating a separate price book for the special bundle deal on monitors and keyboards, AW
Computing can offer different prices for these products without affecting their standard prices or
requiring VP approval. The price book can also specify which products are included in the bundle and
which are not. Reference:
https://help.salesforce.com/s/articleView?id=sf.products_pricebooks_def.htm&type=5
DreamHouse Realty currently deals only with single-family homes but is expanding its business it
include condos in large cities. There are some features and amenities that inly apply to condos, such
as the amount of a deposit and concierge services.
How should an administrator configure the Opportunity object to ensure that only relevant fields are
displayed on the record?
How should an administrator configure the Opportunity object to ensure that only relevant fields are
displayed on the record?
B
Explanation:
A record type allows administrators to offer different business processes, picklist values, and page
layouts to different users based on their profiles. By creating a record type for the type of property
(single-family home or condo), DreamHouse Realty can assign different page layouts to each record
type that display only relevant fields for each property type. The record type can also determine
which sales process and path are available for each opportunity. Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see
certain field market.
What Lightning will satisfy this requirement?
B
Explanation:
The Fields component is a Lightning component that allows administrators to display fields from a
record on a Lightning page based on certain conditions or criteria. For example, administrators can
use filter logic to show or hide fields based on field values or user profiles. In this case, the
administrator can use the Fields component to display fields that only apply to condos based on the
value of a field that indicates the type of property. Reference:
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_fields.htm&type=5
An administrator has been asked to enable permissions for users on the account services team to be
able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?
B
Explanation:
Sharing rules are automatic exceptions to organization-wide sharing settings that grant additional
access to records based on record ownership or criteria. By creating a sharing rule on the Account
object for all members of the account services role to have Read/Write access, the administrator can
allow users in that role to edit and change ownership of Accounts owned by any of their team
members, regardless of the organization-wide sharing setting for Account. Reference:
https://help.salesforce.com/s/articleView?id=sf.security_sharing_rules.htm&type=5
AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs
ass/stance from an engineer. What feature should be used to grant the engineer access to the
necessary account, while maintaining the company's data security?
C
Explanation:
Account teams are groups of users who work together on an account. Administrators can enable
account teams and grant team members different levels of access to accounts and related records
such as contacts, opportunities, and cases. By using account teams, Cloud Kicks can grant engineers
access to the necessary accounts when they need assistance from them, while maintaining data
security for other accounts that they do not need to access. Reference:
https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5
Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the
same star by mistake. The administrator wants scientists to be notified when a record is deleted and
by whom, and to maintain their own discovery information.
What automation solution should be used to send the notification?
D
Explanation:
Flows are tools that automate business processes by collecting data and performing actions in your
org or an external system. Flows can be triggered by various events such as record creation, updates,
or invocations from other processes or flows. Flows can also send email alerts as part of their
actions. To send a notification when a record is deleted and by whom, and to maintain their own
discovery information, an administrator can use a flow that runs when a record is deleted, queries
the record owner’s email address and discovery information from another object or variable, and
sends an email alert with those details. Reference:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts.htm&type=5
The administrator at Cloud Kicks has been requested to provide access to the Leads object to a
contractor. The contractor currently has a profile that has access to a project management app within
Salesforce. The contractor should only have View access to all of the Lead records.
What should the administrator handle this request?
A
Explanation:
Permission sets are collections of settings and permissions that give users access to various tools and
functions without changing their profile or requiring multiple profiles for users who perform different
tasks across apps in your org. By assigning a permission set that has View All on Leads to the
contractor, Cloud Kicks can grant them view access to all lead records without modifying their profile
or creating a new one. Reference:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The
administrator is now concerned that they may need to make some adjustments to CK’s org to make it
more secure.
Which tools should the administrator use to expose possible security risks within a Lightning web
component?
A
Explanation:
The most suitable tool to identify potential security risks associated with Lightning Web Components
is the Health Check. Health Check allows Salesforce administrators to evaluate and monitor the
security posture of their Salesforce org by comparing its settings against Salesforce's recommended
security baseline. This feature provides visibility into settings like session security, password policies,
and more, which can directly impact the security of custom apps using Lightning Web Components.
Health Check:
Salesforce Health Check examines various security settings in your Salesforce org and provides a
score based on how closely your settings align with Salesforce's recommended security baseline.
By using this tool, administrators can identify vulnerabilities and see specific actions to remediate
any security gaps found within the org.
Health Check is especially relevant when evaluating new custom applications and components since
it can highlight areas that require tightening security to meet organizational standards.
Other options listed:
Master Encryption Keys is relevant for managing encryption but not directly for identifying security
risks.
Salesforce Optimizer is used for overall performance and usage insights and doesn’t specifically focus
on security assessments.
Self-signed Certificates are primarily used for secure communications and do not serve as a tool for
security risk assessment.
Therefore, Health Check is the best tool to help the administrator expose potential security risks
within the custom Lightning Web Components.
Reference: As per Salesforce documentation, Health Check provides a comprehensive view of the
security health of your org, making it an essential tool for identifying and managing security settings
within Salesforce.
Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO’s product are the same
as in the US. Pricing will vary from product due to shipping and raw material cost differences.
What should the administrator configure for a smooth rollout to the U.K.?
D
Explanation:
As explained in question 3, a price book is a list of products and their prices for a specific segment of
customers or market. By creating a new price book for the U.K product pricing, Northern Trail
Outfitters (NTO) can offer different prices for their products in the U.K market due to shipping and
raw material cost differences. The price book can also specify which currency is used for the prices,
such as pounds or euros. Reference:
https://help.salesforce.com/s/articleView?id=sf.products_pricebooks_def.htm&type=5
AW Computing wants to create a process to assign accounts to different salespeople based on the
annual revenue…. of the company. The administrator has decided to create a flow.
Which two consideration should the administrator make sure to remember when creating the flow?
Choose 2 answers
A,C
Explanation:
Using a Get Record component allows the flow to dynamically retrieve records based on criteria or
record IDs without hard coding them. This makes the flow more flexible and maintainable.Updating
record elements outside the flow loop prevents unnecessary DML operations and reduces the risk of
hitting governor limits.
An administrator is planning he release process for the year. The team will be using change sets to
process deployment to production.
Which three best practices should be considered?
A,D,E
Explanation:
Planning deployments around maintenance schedules ensures that there are no interruptions or
delays in the deployment process. Deploying all dependent components ensures that there are no
missing metadata or references that could cause errors or failures in the deployment.Limiting
change sets to 10,000 files ensures that the deployment does not exceed the maximum size limit for
change sets
Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to
reach a support agent by area of expertise according to product information after a new case has
been submitted. Love you too jani
Which feature should administrator configure in order to improve the case management process?
A
Explanation:
Omni-Channel is a feature that allows service reps to receive work assignments based on their
availability, capacity, and skills. It also allows administrators to define routing rules and priorities for
different types of work items, such as cases, chats, or leads. Omni-Channel can help reduce the wait
time for customers and improve the efficiency of service reps.
DreamHouse Realty wants to notify an assigned agent when an appointment Is booked on a custom
object for one of their listed homes along with the total number of appointments booked so far. The
administrator has configured a Roll-up Summary for the number of appointments as well as a flow to
detect the creation of a new appointment
and send the information to the agent.
What consideration about process automation should the administrator be aware of to ensure the
right Information is delivered?
D
Explanation:
Roll-up Summary calculations are performed after processes and workflows are executed, which
means that any changes made by processes or workflows will not be reflected in the roll-up
summary field until after the transaction is committed. This could cause inaccurate or outdated
information to be delivered to the agent if the flow relies on the roll-up summary field value.
A developer is getting errors for Production deployment. The test deployment in the Full sandbox,
which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago.
Where should the administrator check to see what was recently changed?
D
Explanation:
Setup Audit Trail is a tool that tracks the recent setup changes made by anyone in an org. It can help
identify who made what changes and when, as well as any errors or failures that occurred during the
changes. Setup Audit Trail can help troubleshoot deployment issues by comparing the changes made
in production with those made in sandbox