What tool should the project manager use to demonstrate to the customer that the final product meets the business needs?
A new project manager takes over a completed project where all deliverables were accepted by the customer. The customer
is unhappy that the project was over budget and of poor quality.
What should the project manager conduct?
A large construction project is progressing well as per the project objectives. The project manager would like to report the
projects value to the project sponsor and seek the next phase of funding closure.
What should the project manager do?
A company has rolled out the latest retail management system, and the project has been handed over to operations. The
operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project
has limited hours. The project team has dissolved and the contract resources are no longer working on the project. As a
result, the operations team has been facing numerous customer issues.
What should the project lead have done initially to avoid this situation?
A project is coming to a close, and the experienced project team members will be moving on to the next project. Who is
responsible for ensuring that the appropriate knowledge transfer is done prior to project closure?
A project manager works for a large global company. The project manager is leading a project where the expected business
value is to improve the companys image and reputation. During the projects closing phase, the project manager realizes
that there is still a negative perception about the companys brand.
What should the project manager have done to prevent this?
At the closing phase of the project, the project manager sends the completion reports to the client as a formal written
document, indicating that the contract has been completed. The client refuses to approve the document since the defect rate
is 0.1%. The project manager insists that it is an acceptable rate as the standard defect rate of the industry is 0.15%.
What should have been done to avoid this situation?
A project is nearing completion. The sponsor is already asking the project management office (PMO) when the project
manager will be assigned to host a planning session for a new initiative.
What should the project manager do next?
A final iteration is underway, and a project team is about to complete development. Planning for the product release is about
to start. One stakeholder raised a concern about the product not being compatible with a new technology that has been
adopted in the market.
How should the project manager address this issue?
A project manager has just completed a fixed-price project, and the stakeholder is unhappy with the result. What should the
project manager do?