Pegasystems pegapclsa86v2 practice test

Question 1

DRAG DROP
You are managing distributed, geographically dispersed, development teams A, B and C. Team A is
ready to merge changes into their development environment to make available changes to Team B’s
Team C’s.
To ensure all development teams are working with the latest version of shared rule base, select and
move all of the following tasks to the tasks List Order column and place them in the correct order.

Question 2

What two features do activities and functions share? (Choose Two)

• A. Ability to be circumstanced
• B. Ability to be parameterized
• C. Ability to be called directly from a decision table
• D. Ability to be versioned

Question 3

What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose

• A. Case-specific rulesets make it easier to rebase ruleset versions.
• B. Each branch ruleset can be associated to case-specific user stories.
• C. The ruleset can be added to the ruleset stack for multiple applications.
• D. The case type might be converted to a component application in the future.

Question 4

MyCo.com has instances of SCM-F5, SmartDispute, and CPM-F5 in their Production Environment
distributed across multiple Pega instances. A new business requirement states that users working in
any one application cart create a case in any other application.
What is your recommendation to implement the new business requirement?

• A. Synchronize case creation with RFST services.
• B. Leverage database replication to communicate case creation.
• C. Implement Federated Case Management.
• D. Implement a parent case across multiple products.

Question 5

You oversee a medium-size development team. Some of the team members and new to Pega and are
working on features in a separate branch.
What are two ways you can ensure that the rules the team creates adhere to best practices? (Choose
Two)

• A. Run 1 rarer on each new rule in the branch that new team members check in to identify any failures in rule execution.
• B. Leverage the branch review feature to have senior team members validate the branch contents.
• C. Use Pega Log Analyzer to locate any exceptions in the branch associated with the new team members.
• D. Review the branch quality to identify any rules with guardrail warnings.

Question 6

An application consisting of a single case requires sending correspondence at a designated time with
minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the
escalation activity that sends the correspondence. Occasionally there is a delay in sending the
correspondence.
Which two factors contribute to the delay? (Choose Two)

• A. The number of queued SI A objects
• B. Multiple open assignments on the same case
• C. Error handling for locked items
• D. Correspondence rule configuration

Question 7

XYZ Corp requires employees to designate alternate operators to perform their work while they are
on vacation. Work vacationing operators should be visible to alternate operators.
How do you configure the application to handle this requirement?

• A. Add a ValueList Property to Data Admin-Operator-ID. Alternate operators add vacationing persons to their ValueList. Modify the Assign Worklist report definition to include this ValueList. Modify security accordingly to allow access.
• B. Modify the user portal to only display team members for which the operator has been designated an alternate. Clicking on an operator displays that operator's worklist. Assignments are opened accordingly.
• C. Define a custom Access When rule named pxAssignedToMeOr Alternate. Modify the pyUserWorkList Report Definition using this rule to display every Assign-Worklist assignment within the WorkGroup.
• D. Develop an agent that transfers worklist assignments from the operator going on vacation, when that vacation starts, to the alternate operator. When vacation ends, transfer uncompleted assignments back.

Question 8

Which two actions can yon perform to improve the guardrails compliance score of an application?
(Choose

• A. Ensure keyed data classes are not mapped to pr-other where possible.
• B. Convert activities that only retrieve data to data transforms that invoke data pages.
• C. Achieve a higher application level test coverage percentage score.
• D. Increase the percentage of unit tests and scenario tests that pass.

Question 9

In the Answer Area, determine where data is stored for each design option.

Question 10

Review the following classes and properties:

A field group list is defined at the MyCo-Lending-Work work pool level. The find group list name is
Loans: the specified data type is MyCo-Data-Loan.
Which three statements are valid? (Choose Three)

• A. An auto loan application can extend MyCo-Data-LoarvAuto without affecting a sum performed against .Loans C). Amount
• B. At design time, the system issues a warning since it is poor practice to define a field group with an abstract data type ctas%
• C. All pages within the .Loans field group must be the same class, either MyCo-Data-Loan-Aiito or MyCo-Oata-Loan Mortqage
• D. The pxObjClass of any page in the .Loans field group list can be changed at nm time and does not need to be the same class.
• E. A rule In MyCo-DataLoan-Mortgage can only be referenced through -Loans if also defined In MyCo Data-Loan.

Question 11

Which three approaches arc considered a PegaUnit: testing best practice? (Choose Three)

• A. A test ruleset is placed at the top of an application's ruleset stack.
• B. A test case uses limited assertions.
• C. A test case groups relevant asseitions together.
• D. A test case is not necessary when an error message is the expected result.
• E. A test case focuses on a single area of functionality.

Question 12

A Customer Service application requires customer data assembled from multiple external systems.
The customer data is captured by a parent case. Subcases of that parent case need to reference the
same customer data.The customer data must be as current as possible.
Which two options are used as part of the solution? (Choose Two)

• A. Have each subcase load a portion of the customer data prior to updating the parent case.
• B. Use the Snapshot data access pattern to capture the customer data prior to subcase spin off.
• C. Load the customer data in parallel using the Load -Data Page and Connect-Wair methods.
• D. Use the System of Record (SOR) data access pattern when capturing the customer data.

Question 13

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment
so that claims processors work on the most urgent claims first. The claim assignment urgency
increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to
10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation.
The application updates the claim urgency daily before the work day begins. AM claims are
processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service
level agreement (SLA) to ensure the customer service representatives respond to complaints within
48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the
claims processor?

• A. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
• B. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.
• C. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.
• D. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

Question 14

While configuring GetNextWork, overriding the System Settings rule
GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment
urgency.
Which statement accurately depicts the system behavior when the
GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?

• A. The override ignores other criteria in GetNextWork.
• B. The override causes the application to revisit workbaskets for assignments with lower urgency.
• C. The override causes a search of only those assignments with the urgency higher than the threshold value.
• D. The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.

Question 15

You need to create custom workspaces for the manager and for the Customer service
representative (CSR), Also, you are asked to display some properties in custom formats that arc not
supported by Pega.
Which approach satisfies these requirements?

• A. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
• B. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
• C. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
• D. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.