microsoft ms-740 practice test

Troubleshooting Microsoft Teams (beta)

Note: This exam has case studies

Question 1 Topic 4, Mixed Questions

You are an administrator in an organization. You share files in chats with other users.
The users report that they are unable to access the files. Users see an error message as shown in the image:

You need to resolve the issue by updating the OneDrive for Business settings for the users. You navigate to the settings
page for the Team's SharePoint site collection.
What should you do?

  • A. Enable Limited-access user permission lockdown mode.
  • B. Enable document sets.
  • C. Disable Limited-access user permission lockdown mode.
  • D. Disable site policy.
Answer:

C

Explanation:
Reference:
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error-sharepoint-
online-or-onedrive-for-business

Discussions

Question 2 Topic 4, Mixed Questions

User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.
User2 is unable to make any changes to the document.
You need to determine the root cause of the issue.
What is the cause?

  • A. User2 does not have a Microsoft SharePoint license.
  • B. A sensitivity label has been applied to the shared file.
  • C. The Microsoft Office package is not activated on User2's device.
  • D. User2 has view-only permissions for the document.
Answer:

B

Explanation:
Reference: https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide

Discussions

Question 3 Topic 4, Mixed Questions

A prepaway company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All
other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?

  • A. Disable and re-enable the SharePoint online license assigned to UserA.
  • B. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
  • C. Check permissions and sign in access for UserA's OneDrive account.
  • D. Turn off the Conditional Access policy for UserA.
Answer:

C

Discussions

Question 4 Topic 4, Mixed Questions

You are managing the Teams environment for a tenant with Microsoft Cloud App Security (MCAS) enabled. All users of the
tenant can share and download files via Microsoft Teams person-to-person (P2P) private chat.
User1 can share files but when trying to download files shared by colleagues, the notification The files didn't download.
appears in the bottom right corner of the screen.
You need to determine the cause of this issue.
What is the cause of this issue?

  • A. User1 has a Microsoft Information Protection policy in place.
  • B. User1 has a Conditional Access session policy in place.
  • C. User1 has a communication compliance policy in place.
  • D. User1 has a data loss prevention (DLP) policy in place.
Answer:

A

Explanation:
Reference: https://docs.microsoft.com/en-us/microsoft-365/compliance/information-protection?view=o365-worldwide

Discussions

Question 5 Topic 4, Mixed Questions

An organization has E5 licenses without audio conferencing.
When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients.
When the user sends a chat message by using the Teams mobile app the messages are delivered.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Deactivate and reactivate the user's Teams license.
  • B. Update the Teams desktop app to the latest version.
  • C. Sign out of Teams and the sign back in to Teams.
  • D. Clear the Teams app local cache and the Windows credentials cache.
Answer:

B C D

Discussions

Question 6 Topic 4, Mixed Questions

A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.
The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of
the app.
You need to prepare the environment for the new deployment.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\LoggedInOnce registry value.
  • B. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\NativeWam registry value.
  • C. Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.
  • D. Uninstall the Teams app for every user profile.
  • E. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.
Answer:

C D E

Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/msi-deployment

Discussions

Question 7 Topic 4, Mixed Questions

A prepaway company has a Microsoft Teams environment. The sales department and the support department set up teams
with standard channels.
Users from the sales department report that the Files tab in one of the channels is not accessible.
The following message displays:
Item might not exist or is no longer available.
You need to identify and resolve the issue.
What should you do?

  • A. Revert the renamed folder to the original channel folder name.
  • B. Recover all the deleted items from the recycle bin of the corresponding Teams site.
  • C. Create a separate document library with the same name as the channel.
Answer:

A

Explanation:
The SharePoint folder name must match the channel name. Renaming the SharePoint folder breaks the link between the
channel and the folder.

Discussions

Question 8 Topic 4, Mixed Questions

DRAG DROP
You manage the Microsoft Teams environment for a company.
You need to configure the system to ensure that users can view data from an external app within a Teams channel.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the
answer area and arrange them in the correct order.
Select and Place:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-
webhook

Discussions

Question 9 Topic 4, Mixed Questions

DRAG DROP
You manage the Microsoft Teams environment for a company.
A private channel is deleted. After 20 days, the channel owner restores the channel to retrieve a file. A user reports that they
cannot access the SharePoint site for the channel.
You need to restore the SharePoint site that is associated with the private channel.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the
answer area and arrange them in the correct order.
Select and Place:

Answer:

Discussions

Question 10 Topic 4, Mixed Questions

A prepaway company has Microsoft 365 E5 licenses.
Users report that they cannot access the Power BI app within the Teams app.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. In the Teams app store, confirm that the Power BI app is not blocked.
  • B. Add Power BI to the custom apps Allowed list.
  • C. Ensure that the assigned app setup policy is assigned to the users.
  • D. Disable the Conditional Access policy to limit Power BI access in Teams.
  • E. Assign an app permission policy to users. Ensure that the policy does not block Power BI.
Answer:

A C E

Explanation:
Reference: https://powerbi.microsoft.com/en-us/blog/guide-to-enabling-your-organization-to-use-power-bi-in-microsoft-
teams/

Discussions
To page 2