microsoft mb-910 practice test

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) (beta)


Question 1 Topic 6, Describe shared features

You need to update inventory data for a companys warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Agreement
  • B. Warehouse
  • C. Inventory adjustment
  • D. Return merchandise authorization (RMA)
Answer:

C D

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Question 2 Topic 6, Describe shared features

DRAG DROP A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/manage-activities

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Question 3 Topic 6, Describe shared features

A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

  • A. Microsoft Forms Pro
  • B. Power BI
  • C. Power Automate
  • D. Management Reporter
Answer:

B

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/introduction-sales-template-apps

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Question 4 Topic 6, Describe shared features

DRAG DROP
A company implements Dynamics 365 Sales.
You need to recommend the features to implement that meet the following requirements:
Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won

opportunities.
Display an interactive list that allows sales representatives to see details for their accounts including the name, address,

phone number, contact, and last contact date for the account. Allow sorting by any column.
Which features should you recommend?
To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or
not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-edit-views

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Question 5 Topic 6, Describe shared features

A company is considering implementing products and the product catalog in Dynamics 365 Sales.
Sales transactions can occur in multiple currencies. The company wants to manage exchange rates.
You need to explain to the company how Dynamics 365 Sales handles currency.
Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the
solution.
NOTE: Each correct selection is worth one point.

  • A. By default, all available currencies can be used.
  • B. By default, a base currency is available and other currencies can be added as needed.
  • C. Exchange rates are automatically updated.
  • D. Exchange rates need to be updated manually.
Answer:

B D

Explanation:
Reference:
https://themscrmexpert.wordpress.com/2016/12/29/understanding-organizations-base-currency-in-dynamics-365-crm/

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Question 6 Topic 6, Describe shared features

DRAG DROP
All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees
will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE:
Each correct selection is worth one point.
Select and Place:

Answer:

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Question 7 Topic 6, Describe shared features

HOTSPOT
A company uses Dynamics 365 Sales. The company plans to use SharePoint Online to manage documents.
For each of the following statements, select Yeas if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use-sharepoint-online

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Question 8 Topic 6, Describe shared features

You have a chart that displays a summary of accounts by industry.
You need a chart that groups the account data by city instead of by industry. You must be able to access the chart at a later
date.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Expand the existing chart.
  • B. Edit the existing chart.
  • C. Select the city field in the drill-down menu.
  • D. Create a new chart.
Answer:

B D

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Question 9 Topic 6, Describe shared features

All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours
available for a specific week.
You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

  • A. Remaining capacity
  • B. Percentage capacity
  • C. Full capacity
  • D. Front-load hours
Answer:

D

Explanation:
You would have to create separate bookings for each of the working days.
Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/faq-allocation-methods

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Question 10 Topic 6, Describe shared features

DRAG DROP
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may
be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/powerapps/user/export-excel-dynamic-worksheet

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