You are a Customer Data Platform Specialist. You are implementing a scheduled refresh in audience insights.
Which two statements are correct when describing scheduled refreshes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A D
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/segments?tabs=b2c
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system#schedule-tab
You are a Customer Data Platform Specialist. You are reviewing the system status. You notice that an insights refresh
process shows a skipped status.
Which system process type should you review to find the step that is blocking the insights refresh from starting?
A
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system
You are a Customer Data Platform Specialist. You already have a few existing production environments for audience
insights. You were given a new production environment.
Which two statements are correct about creating a new production environment when other environments already exist?
Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
C D
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/manage-environments
DRAG DROP
As a Customer Data Platform Specialist, you set up audience insights as the new Customer Data Platform.
The product owner wants you to make sure that data sources are refreshed daily.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the
answer area and arrange them in the correct order.
Select and Place:
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system
You are a Customer Data Platform Specialist. You need to create an additional audience insights environment based on the
existing configuration in the development environment.
Which two statements are correct when creating an additional environment with limited amount of required configuration?
Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
C D
Explanation:
Creating a sandbox environment that mirrors the current development environment Create a sandbox environment called
UAT1 and copy configurations from env. DEV1.
- Note: there is also an exiting environment called Dev and it is not configured correctly and should not be copied
You are a Customer Data Platform Specialist. Your company uses both audience insights and Dynamics 365 Sales. To
enhance the customer information within Dynamics 365, you asked the Dynamics 365 administrators to add the audience
insights timeline as a Customer Card add-in control on the contact form.
The Dynamics 365 administrators asked you to update the companys Dynamics 365 user guide and explain how users can
use the timeline.
Which action can users perform within the added customer card add-in timeline in Dynamics 365?
A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/activities
You are a Customer Data Platform Specialist. You successfully installed the Customer Card Add-in and the required add-in
control in Dynamics 365 Sales app. You need to show customer enrichment data from audience insights in the Dynamics
365 Sales application.
Which two statements must be true for you to show the required data on a Customer Card Add-in control? Each correct
answer presents part of the solution.
NOTE: Each correct selection is worth one point.
B C
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in
You are a Customer Data Platform Specialist. Some of the data your company stores need to adhere to strict organization
compliance and security when establishing connections and exports. Your information technology department tells you that
you must use a dedicated Azure key vault with your audience insights environment to help the organization meet its
compliance requirements. The dedicated key vault will be used to stage and use secrets in an organizations compliance
boundary.
Which two statements are true about using audience insights and Azure Key Vault to store the secrets for each of the
connections set up?
NOTE: Each correct selection is worth one point.
A C
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/use-azure-key-vault
You are a Customer Data Platform Specialist. You completed an initial implementation of audience insights. The marketing
team wants to send a survey to customers. The survey will determine their interest in several new services that your
company may begin offering.
The marketing team will use a new survey website that can provide the results in a format that allows you to perform a
custom SFTP import without going through the data unification process.
How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?
D
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/enrichment-sftp-custom-import
You are a Customer Data Platform Specialist. The primary audience for your instance of audience insights is business
accounts. You need to show audience insights data to Dynamics 365 Sales users without updating data in Dataverse.
Which Customer Card Add-in controls requires you to create semantic entity mapping before you can use it?
A
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in