microsoft mb-260 practice test

Microsoft Customer Data Platform Specialist (beta)

Note: This exam has case studies

Question 1 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. You are implementing a scheduled refresh in audience insights.
Which two statements are correct when describing scheduled refreshes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. To exclude a segment from a scheduled refresh, you must deactivate it before the scheduled refresh run.
  • B. Scheduled refresh is not available in trial environments and can only be configured for production instances.
  • C. The refresh schedule can be applied to selected data sources or specific entities within these data sources.
  • D. When you configure a refresh schedule to run daily, you must define the time zone and time when the refresh needs to run.
Answer:

A D

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/segments?tabs=b2c
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system#schedule-tab

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Question 2 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. You are reviewing the system status. You notice that an insights refresh
process shows a skipped status.
Which system process type should you review to find the step that is blocking the insights refresh from starting?

  • A. Segments
  • B. Search
  • C. Enrichments
  • D. Activities
Answer:

A

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system

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Question 3 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. You already have a few existing production environments for audience
insights. You were given a new production environment.
Which two statements are correct about creating a new production environment when other environments already exist?
Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Data source credentials can be copied from an existing environment to a new production environment.
  • B. You must log out of one environment to access new environments that are on the same tenant.
  • C. When you create a new production environment, you can choose to copy the configuration from an existing environment.
  • D. You can select the Environment control in the upper-right corner of the page to change environments.
Answer:

C D

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/manage-environments

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Question 4 Topic 4, Mixed Questions

DRAG DROP
As a Customer Data Platform Specialist, you set up audience insights as the new Customer Data Platform.
The product owner wants you to make sure that data sources are refreshed daily.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the
answer area and arrange them in the correct order.
Select and Place:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/system

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Question 5 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. You need to create an additional audience insights environment based on the
existing configuration in the development environment.
Which two statements are correct when creating an additional environment with limited amount of required configuration?
Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. In Type select Trial, Region, and click next to connect to the Azure Data Lake Storage Account.
  • B. In the Create New Environment dialog window, enter “UAT1” name. Check Copy from exiting environment and select “Dev” from the option set.
  • C. In the Create New Environment dialog window, enter UAT1 name. Check Copy from exiting environment, and select DEV1 from the list.
  • D. In Type select Sandbox, Region, and click next to connect to the Azure Data Lake Storage Account.
Answer:

C D

Explanation:
Creating a sandbox environment that mirrors the current development environment Create a sandbox environment called

UAT1 and copy configurations from env. DEV1.
- Note: there is also an exiting environment called Dev and it is not configured correctly and should not be copied

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Question 6 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. Your company uses both audience insights and Dynamics 365 Sales. To
enhance the customer information within Dynamics 365, you asked the Dynamics 365 administrators to add the audience
insights timeline as a Customer Card add-in control on the contact form.
The Dynamics 365 administrators asked you to update the companys Dynamics 365 user guide and explain how users can
use the timeline.
Which action can users perform within the added customer card add-in timeline in Dynamics 365?

  • A. Filter the activities on the timeline.
  • B. Delete the activity from the timeline.
  • C. Edit the activity from the timeline.
  • D. Open the activity from the timeline.
  • E. Sort the activities on the timeline.
Answer:

A

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/activities

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Question 7 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. You successfully installed the Customer Card Add-in and the required add-in
control in Dynamics 365 Sales app. You need to show customer enrichment data from audience insights in the Dynamics
365 Sales application.
Which two statements must be true for you to show the required data on a Customer Card Add-in control? Each correct
answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Customer details control is successfully installed and added to the Contact form.
  • B. Active enrichment is applied to customer profiles.
  • C. Contacts from Dynamics 365 Sales are included in the audience insights unification process.
  • D. Measure Control is successfully installed and added to the Contact form.
Answer:

B C

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in

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Question 8 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. Some of the data your company stores need to adhere to strict organization
compliance and security when establishing connections and exports. Your information technology department tells you that
you must use a dedicated Azure key vault with your audience insights environment to help the organization meet its
compliance requirements. The dedicated key vault will be used to stage and use secrets in an organizations compliance
boundary.
Which two statements are true about using audience insights and Azure Key Vault to store the secrets for each of the
connections set up?
NOTE: Each correct selection is worth one point.

  • A. You must have administrator role in audience insights.
  • B. The key vault must have Key Vault firewall enabled.
  • C. The key vault is in the same Azure location as the audience insights environment.
  • D. Audience insights can write secrets or overwrite secrets into the key vault.
Answer:

A C

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/use-azure-key-vault

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Question 9 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. You completed an initial implementation of audience insights. The marketing
team wants to send a survey to customers. The survey will determine their interest in several new services that your
company may begin offering.
The marketing team will use a new survey website that can provide the results in a format that allows you to perform a
custom SFTP import without going through the data unification process.
How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?

  • A. Configure an export to Dynamics 365 Sales, and add the fields to the contact form.
  • B. Enable the Customer Card Add-in, and add the timeline control to the contact form.
  • C. Create a Power BI report that queries the activity timeline, and embed it on the contact form.
  • D. Enable the Customer Card Add-in, and add the enrichment control to the contact form.
Answer:

D

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/enrichment-sftp-custom-import

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Question 10 Topic 4, Mixed Questions

You are a Customer Data Platform Specialist. The primary audience for your instance of audience insights is business
accounts. You need to show audience insights data to Dynamics 365 Sales users without updating data in Dataverse.
Which Customer Card Add-in controls requires you to create semantic entity mapping before you can use it?

  • A. Contacts control
  • B. Intelligence control
  • C. Customer details control
  • D. Enrichments control
Answer:

A

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in

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