IIBA cpoa practice test

Certificate in Product Ownership Analysis

Last exam update: Nov 18 ,2025
Page 1 out of 4. Viewing questions 1-15 out of 60

Question 1

If there are similar questions about performance and security with the ready state product backlog
items (PBIs), the product ownership analysis (POA) practitioner can utilize this information to:

  • A. refine performance and security related requirements so that the acceptance criteria can be modified accordingly.
  • B. inform the delivery team and customers about these PBIs.
  • C. keep monitoring the items as the average age of stories has not been crossed by these PBIs yet.
  • D. conduct extra sessions with the iteration manager to elaborate on the root cause.
Mark Question:
Answer:

A


Explanation:
When similar performance and security issues appear in ready state PBIs, the POA practitioner
should refine related requirements so acceptance criteria are updated accordingly. This ensures the
PBIs address the concerns before development, improving clarity and alignment with quality
standards.

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Question 2

In parallel to the team's iteration work in building product features, a product ownership analysis
(POA) practitioner will:

  • A. define metrics, talk to stakeholders, complete testing, provide demo to management, prepare presentations.
  • B. resolve conflicts, reduce technical debt, arrange for testing, write test scenarios, bridge the technical gap.
  • C. refine the product backlog, provide clarity to any questions, communicate with customers, participate in PBI reviews, prepare for upcoming iteration review.
  • D. provide information, report to management, analyze user feedback, create backlog, define definition of done.
Mark Question:
Answer:

C


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Question 3

What happens when the product ownership analysis (POA) practitioner rejects a product backlog
item (PBI) that has been marked done and the team decides the work cannot be completed?

  • A. The change is added to the product backlog for revision work to change the road map
  • B. The change is added to the product backlog for revision work in the next iteration
  • C. The change is added to the product backlog for revision work to update the stakeholders
  • D. The change is added to the product backlog for revision work in the next release
Mark Question:
Answer:

B


Explanation:
If a PBI marked as done is rejected and the team cannot complete the work, the POA practitioner
adds it back to the product backlog for revision in the next iteration, ensuring the issue is addressed
promptly without delaying ongoing delivery cycles.

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Question 4

What steps are used in kano analysis to help prioritize customers' needs?

  • A. Choose data sets, develop report procedures, acquire customers, and report results
  • B. Select target features, develop customer questions, survey customers, and analyze results
  • C. Identify training topics, record customer uptake, train customers, and review results
  • D. Determine usage areas track customer operations, test customers, and test results
Mark Question:
Answer:

B


Explanation:
Kano analysis prioritizes customer needs by selecting target features, creating customer-focused
questions, conducting surveys to gather feedback, and analyzing the results to classify features into
categories like must-have, performance, and delight.

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Question 5

The product ownership analysis (POA) practitioner has worked with the team to determine the value
proposition and desired outcome for an initiative. This information enables the team to deliver often
and:

  • A. test the product with external stakeholders.
  • B. compare the delivery cost with the previous product.
  • C. release the product to identify changes.
  • D. test the product against the original vision.
Mark Question:
Answer:

D


Explanation:
Knowing the value proposition and desired outcome allows the team to frequently test the product
against the original vision, ensuring that ongoing work remains aligned with the intended goals and
delivers the expected value.

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Question 6

Iteration reviews and user acceptance testing to validate product features will be negatively
impacted if:

  • A. product changes while building product features are not communicated with customers.
  • B. retrospective meeting plans and reviews are not communicated with stakeholders.
  • C. details about resource planning are not communicated with customers.
  • D. iteration plan is not published.
Mark Question:
Answer:

A


Explanation:
If changes made during feature development are not communicated with customers, iteration
reviews and user acceptance testing suffer because stakeholders may be unaware of modifications,
leading to misaligned expectations and incomplete validation.

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Question 7

While the delivery team is busy building product features in ongoing iterations, the majority of a
product ownership analysis (POA) practitioner's time will be spent in:

  • A. refining the product backlog for the upcoming iteration.
  • B. validating product features from the previous iteration.
  • C. clarifying delivery team queries.
  • D. monitoring progress of the delivery team.
Mark Question:
Answer:

A


Explanation:
During ongoing iterations, the POA practitioner primarily focuses on refining the product backlog for
the upcoming iteration to ensure a steady pipeline of well-defined, prioritized PBIs ready for
development.

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Question 8

How does a product ownership analysis (POA) practitioner act as an advocate for customers?

  • A. Assesses and reviews feedback in isolation
  • B. Ensures the product being built will delight customers by exceeding their expectations of what they'd reasonably expect
  • C. Understands that the team are the true arbitrators of value delivery
  • D. Interacts with the emerging product as the customer would
Mark Question:
Answer:

B


Explanation:
Acting as a customer advocate means ensuring the product not only meets requirements but also
delights customers by exceeding their reasonable expectations, thereby maximizing customer
satisfaction and product value.

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Question 9

When delivery metrics are defined, why would a product ownership analysis (POA) practitioner
conduct an assessment on the metric or group of metrics?

  • A. To determine whether delivery goals are being met
  • B. To confirm the timing of the delivery metrics
  • C. To ensure the metrics are clearly described
  • D. To verify that they are measurable
Mark Question:
Answer:

A


Explanation:
Assessing delivery metrics allows the POA practitioner to determine whether delivery goals are
being met, ensuring that progress aligns with planned objectives and value delivery expectations.

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Question 10

How does a product ownership analysis (POA) practitioner help a product owner optimize the
product development process?

  • A. Anticipate and accept changes
  • B. Deliver as many things that were originally planned as possible
  • C. Refuse all changes once the backlog is complete
  • D. Assess every change from a cost perspective
Mark Question:
Answer:

A


Explanation:
A POA practitioner helps optimize the product development process by anticipating and accepting
changes, enabling the team to adapt quickly to evolving needs while maintaining focus on delivering
value.

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Question 11

A product ownership analysis (POA) practitioner should consider performing which of the following
in response to a changing target market?

  • A. Storyboarding the solution
  • B. Revising the minimal viable product (MVP)
  • C. Applying human-centered design principles
  • D. Grooming the product backlog
Mark Question:
Answer:

B


Explanation:
When the target market changes, revising the MVP ensures that the product’s initial deliverable
remains aligned with the new market needs, allowing the team to focus on delivering the most
relevant and valuable features.

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Question 12

Keeping the stakeholder analysis assessment up-to-date as the work progresses, helps the product
ownership analysis (POA) practitioner to maintain:

  • A. optimal stakeholder replacement.
  • B. efficient stakeholder naming.
  • C. methodical stakeholder assignment.
  • D. beneficial stakeholder engagement.
Mark Question:
Answer:

D


Explanation:
An up-to-date stakeholder analysis helps the POA practitioner maintain beneficial stakeholder
engagement by ensuring the right people are involved at the right time with relevant information for
decision-making and feedback.

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Question 13

A balanced scorecard is used as part of assessing financial viability by:

  • A. understanding the financial aspects of the product with specific attributes.
  • B. assessing whether new features or modifications to the product can be met given the currently available finances.
  • C. contrasting financial decisions by managing performance in any business model, organizational structure, or business process.
  • D. giving alternatives to the current financial strategy through an analysis of the various cost-benefit alternatives.
Mark Question:
Answer:

C


Explanation:
A balanced scorecard helps assess financial viability by contrasting financial decisions with
performance management across various business models, structures, or processes, ensuring
alignment between financial goals and overall strategic objectives.

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Question 14

What is an output of good financial viability analysis?

  • A. Identification of which proposed new features are feasible to implement
  • B. Estimation of the financials that will create customer value
  • C. Estimation of financial impact of the product on the market
  • D. Calculation of the final cost of releasing a feature
Mark Question:
Answer:

A


Explanation:
Good financial viability analysis results in identifying which proposed new features are feasible to
implement, ensuring that development efforts focus on initiatives that can be supported within
available financial resources.

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Question 15

Active listening is used to clarify what the customer is expressing by paying attention and:

  • A. deferring feedback, providing constructive criticism and responding with improvements.
  • B. paraphrasing feedback, deferring judgement and responding appropriately.
  • C. clarifying actions, deferring questions and providing appropriate improvements.
  • D. correcting responses, providing judgement and questioning appropriately.
Mark Question:
Answer:

B


Explanation:
Active listening involves paraphrasing feedback, deferring judgment, and responding appropriately
to ensure the customer’s message is accurately understood and acknowledged before forming
conclusions or solutions.

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