Selling HP Business Personal Systems Hardware 2020 Exam
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Viewing questions 1-15 out of 30
Question 1
What ate the characteristics of the workforce under 37 years of age?
A. eco-friendly, mid-levels of education, faithful
B. technology focused with flexibility demands and light loyalty
C. tech-friendly, not keen to share information, highly educated
D. directionless, cash rich, highly innovative
E. various masters, remote workers, trustworthy
Answer:
B
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Question 2
Your manufacturing customer is looking for a solution for their creative teams that optimizes flexibility (hot desking). Members of these teams already standardized on the HP ZBook 17 G5 Mobile Workstations. Which HP solution should you recommend to this customer?
A. HP Ultraslim Docking Station
B. HP Thunderbolt Dock 120WG2 with the audio module
C. HP Thunderbolt Dock 230W G2 with the combo cable
D. HP USB-C Mini Dock
Answer:
A
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Question 3
Which HP display would be most useful for someone who spends most of their time traveling and has no fixed office?
A. HP S1414-inch Portable Display
B. HP E243p 23.8-Inch Sure View Monitor
C. HP S340c 34-inch Curved Monitor
D. HP E243d 23.8-inch Docking Monitor
Answer:
C
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Question 4
As a result of HP's mission to reinvent technology, which "world's first" HP inventions help businesses modernize their working environment? (Select three.)
A. world's longest battery life in an AMD-based mainstream business notebook
B. world's first bezel-less screen
C. highest screen-to-body ratio in a business convertible
D. world's longest battery life in a 14" business convertible
E. world's first facial scanner
F. world's first fingerprint reader
G. world's first detachable digital pen
Answer:
ADF
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Question 5
How does the experience age change theworkplace as compared to the Information age? (Select three.)
A. smaller open offices
B. large open offices
C. fixed desks offices
D. more car parking for employees
E. collaboration areas
F. cubicle work environment
G. at-home workspace solutions
Answer:
BEG
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Question 6
How should you address customer concerns relative to price?
A. by focusing on key areas that show business value and highlight how the HP solutions offer best- in-class pricing for the value they deliver
B. by explaining that HP has the most secure PCs on the planet, which warrants the higher price
C. by lowering the price with very tittle margin just secure the deal
D. by telling them their competitor has just bought some and they don't want to be left behind
Answer:
B
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Question 7
What is the major security concern associated with company employees working in public areas and open offices, and how does HP address it?
A. virus attacks, which can be lessened with HP Sure Run
B. visual hacking, which can be prevented with HP Sure View
C. malware attacks, which can be mitigated with HP Sure Start
D. phishing attacks, which can be alleviated with HP Sure Click
Answer:
B
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Question 8
How does HP lead the industry with security?
A. by forcing all users to use multi-factor authentication
B. by adding digitally-enforced Kensington locks to all devices
C. by enforcing policies for all users to regularly update Microsoft Windows and any security programs
D. by providing a comprehensive suite of security solutions that help protect customer devices, identity, and data with hardware-enforced protections
Answer:
C
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Question 9
Your customer spends 40% of time at the office and is looking for a way to quickly connect to existing external monitors. Which accessory would be most useful to add to their HP EliteBook?
A. HP Hot Desk Stand
B. HP Docks
C. HP Wireless Keyboard and Mouse
D. HPShareboard
Answer:
D
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Question 10
Which HP series of personal systems supports HP Sure Start?
A. HPChromebook
B. HP Pro and Elite series PCs
C. HP 200 series Notebook PCs
D. HP 200 series Desktop PCs
Answer:
A
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Question 11
What should be the focus of your first sales conversation with a customer?
A. uncovering their needs
B. presenting special offers
C. offering discounts
D. selecting the solution
Answer:
A
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Question 12
Your client Is a growing company looking to: transition to a VDI or cloud infrastructure lower their IT costs centralize management and IT support increase security across endpoints, users, and data Which HP solution meets this client's requirements?
A. HP Cloud Clients
B. HP Smart Connect
C. HP Elite Clients
D. HP Workstations
Answer:
B
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Question 13
What does HP do to meet the needs of the changing demographics?
A. HP is bringing out a new style of wearable computer that is perfectly suited for the changing demographic.
B. HP offers purpose-built HP healthcare solutions and HP VR backpacks.
C. HP creates retro-looking devices for the untapped silver generation market.
D. HP creates an easy mode to simplify Microsoft Windows and thus make Windows easier to use.
Answer:
C
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Question 14
Why is the HP EliteBook 840 G6 Healthcare Edition Notebook PC a good fit for a hospital?
A. It has the same collaboration standards as the standard HP EliteBook 840 G5 Notebook PC. but has extra security for patient records.
B. It has the same durability as the standard HP EliteBook 840 G6 Notebook PC to withstand accidental drops or spills, but It can also be sanitized.
C. It is white to match the hospital aesthetics and can be cleaned with bleach.
D. It is ultra-lightweight and has a detachable keyboard, thus making It easy for doctors to carry around.
Answer:
D
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Question 15
When ready to propose a product to a customer, what should you take into consideration?
A. that you include a six-month expandable Care Pack
B. any potential promotions when it comes time for the customer to buy
C. that you answer the customer pain points and meet their needs
D. that you always sell HP DaaS services along with the hardware