Which of the following are available report file formats for export? (Choose three.)
Which definition matches the performance and activity views for Queues?
Which definition matches the performance view for Dashboard?
How many days does the report exist after you run it?
Your customizations in the interaction view remain in effect even if you leave and return to the view.
After the report gets deleted, you can download it from the archived list.
Which report calculates a Monthly Service Level?
Select the possible factors which increase the report runtime and failures. (Choose two.)
Which of the following reports are aggregated daily? (Choose two.)
Which of the following views can help supervisors to determine agent performance issues with
interactions that set a specific wrap-up code in one or multiple queues?