Six Sigma strives to have a process operate at 99% efficiency.
B
Business activity monitoring is a method to measure the health and performance of your process.
A
Why is it important to manage an organization’s processes?
D
Business process management (BPM) is a variety of tools and techniques used to support and
manage the design, implementation, and improvement of operational procedures within an
organization.
A
As long as you have a vision of where your company should be, you will be successful. Sharing this
vision is not important.
B
Why do organizations change their processes?
D
Technology cannot be used to make processes more efficient, productive, and profitable.
B
Once you have your process established, there is no need to monitor how the process is performing.
B
Processes exist everywhere.
A
Which of the following tasks should you not perform with your processes?
A
Most processes are a blend of human interaction and IT solutions.
A
The diamond symbol in flowchart process mapping means
A
You can improve a process by eliminating wasteful activities.
A
______________helps organizations leverage processes to achieve their goals and be successful.
D
Business Analysis involves identifying key business objectives and collecting as much data and
information as possible.
A