comptia 220-1101 practice test

CompTIA A+ Certification Exam: Core 1

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Viewing questions 1-15 out of 190


Question 1

A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

  • A. Install the most recent firmware upgrade available for the printer.
  • B. Contact the vendor for a hardware replacement.
  • C. Reinstall the printer software and drivers, and then restart the printer.
  • D. Read the installation manual and configure duplex settings.
Answer:

d

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Kwano
5 days, 12 hours ago

The answer is D


Question 2

A customer brings a phone to a repair shop because it is experiencing extreme slowness and applications are crashing. A technician attempts to install a diagnostic application, but the installation fails. Which of the following should the technician do FIRST to troubleshoot the issue?

  • A. Check the storage space.
  • B. Inspect the screen for damage.
  • C. Install the latest updates.
  • D. Recalibrate the digitizer.
Answer:

a

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Question 3

A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue?

  • A. Empty imager drum
  • B. Overheaded system fuser
  • C. Scratched scanner glass
  • D. Third-party toner
Answer:

c

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Question 4

A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the following must be installed to set up this configuration?

  • A. TPM
  • B. HSM
  • C. UEFI
  • D. ARM
Answer:

a

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Question 5

A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?

  • A. Try to extract data.
  • B. Reseat the RAM modules.
  • C. Inspect the fan.
  • D. Check the CD tray.
Answer:

a

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Question 6

The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?

  • A. Grant all registered employees access to each machine.
  • B. Restrict device access to only the user to whom the laptop is assigned.
  • C. Limit device access to departments and guest users.
  • D. Give each team member a USB drive that bypasses the reader to allow guest users to log in.
Answer:

b

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Question 7

A technician unboxed a new computer, plugged it in to a UPS, and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

  • A. Replacing the power supply
  • B. Replacing the UPS
  • C. Changing the CMOS battery
  • D. Reseating the RAM
Answer:

d

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Question 8

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

  • A. The screen is physically damaged.
  • B. The screen rotation is incorrect.
  • C. The touch-pen battery is depleted.
  • D. The screen needs to be recalibrated.
Answer:

d

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Question 9

A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician take FIRST?

  • A. Confirm that both the current and new memory are from the same brand.
  • B. Run a diagnostic test on the current memory.
  • C. Verify the memory requirements of the motherboard.
  • D. Connect an electrostatic discharge strap.
Answer:

c

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Question 10

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

  • A. Hardware prefetcher
  • B. Hyperthreading
  • C. vPro
  • D. VT-d
Answer:

b

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Question 11

A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:

No Signal Input Which of the following describes the FIRST action that should be taken?

  • A. Verify that the projector is turned on.
  • B. Verify that the user is using an approved OS.
  • C. Replace the projector bulb.
  • D. Check the video cable and replace it if necessary.
Answer:

b

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Question 12

A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port.
Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?

  • A. HDMI
  • B. Bluetooth
  • C. USB
  • D. Lightning
Answer:

c

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Question 13

Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?

  • A. The wrong network printer queue is being used.
  • B. The network printer is on the wrong VLAN.
  • C. The default paper type has been changed.
  • D. The print server has outdated print drivers.
Answer:

b

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Question 14

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?

  • A. The channel is reserved for licensed band use.
  • B. The channel selection is defective; contact the manufacturer.
  • C. The channel must be unlocked by the vendor.
  • D. The device requires a firmware update to unlock the channel.
Answer:

c

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Question 15

Which of the following is the PRIMARY security concern with virtual machine escape?

  • A. Cross-site scripting
  • B. Compromising the hypervisor
  • C. Overutilization of resources
  • D. Rogue virtual machines installed on the hypervisor
Answer:

b

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