You are an account manager and your customer asks whether Cisco can become a strategic partner to assist solving the
business problems your customer is facing. Which two descriptions best describes the value of the Cisco Business
Architecture
Methodology? (Choose two.)
B C
Which two statements partially describe the difference between product-based and outcome-based sales? (Choose two)
A B
DRAG DROP
Drag and drop the five stages of the customer relationship management lifecycle from the left onto the correct descriptions
on the right.
Select and Place:
You are an account manager and your customer asks you for help to quantify the impact that the technology investment they
are about to make has on their business priorities. Which step is the best next step?
C
Which option has a broad-reaching effect on buying organizations?
C
Which framework is used to plan influential communication when seeking customer support for action?
C
Explanation:
Business Model Canvas is to define the customer environment, business model, and motivators for change, whereas Seven
Elements Framework helps in communicating and negotiating with stakeholders.
Which four aspects are considered by the Business Model Canvas? (Choose four.)
A B C E
Which three options are common business needs across industry verticals? (Choose three.)
A B E
Which is a good technique to demonstrate the value of technology so that stakeholders can understand what is possible?
A
Which two options are financial considerations related to determining business outcomes? (Choose two.)
A E