cisco 810-440 practice test

Question 1

You are an account manager and your customer asks whether Cisco can become a strategic partner to assist solving the
business problems your customer is facing. Which two descriptions best describes the value of the Cisco Business
Architecture
Methodology? (Choose two.)

• A. clearly illustrates product outcomes via a technology roadmap aligned to high-level business outcomes
• B. ensures that business capabilities and solutions are aligned with business priorities and long-term strategy
• C. captures and realizes value from defined business outcomes
• D. ensures that product outcomes are aligned to business drivers
• E. ensures that business capabilities are identified in product briefing sessions, clearly highlighting the outcomes the product benefits deliver

Question 2

Which two statements partially describe the difference between product-based and outcome-based sales? (Choose two)

• A. In product-based sales the customer knows the issue and is likely to fix it, in outcome- based sales the customer understands the business goal and what success looks like.
• B. In product-based sales the customer expects to make product comparisons, in outcome- based sales the customer decides whether to make an investment based on comparing current and future state.
• C. In product-based sales the customer may or may not be aware of the opportunity or problem, in outcome-based sales the customer will answer questions to clarify pain points.
• D. In product -based sales the customer wants to hear about multiple solutions, in outcome -based sales the customer does not know value or benefit from a change.

Question 3

DRAG DROP
Drag and drop the five stages of the customer relationship management lifecycle from the left onto the correct descriptions
on the right.
Select and Place:

Question 4

You are an account manager and your customer asks you for help to quantify the impact that the technology investment they
are about to make has on their business priorities. Which step is the best next step?

• A. Set up an executive briefing.
• B. Set up a meeting to engage a business architect.
• C. Set up a product briefing that describes the benefits the product has, followed by an executive briefing.
• D. Set up a product briefing that describes the benefits the product has.

Question 5

Which option has a broad-reaching effect on buying organizations?

• A. technology plan
• B. business unit projects
• C. corporate plan
• D. operating processes

Question 6

Which framework is used to plan influential communication when seeking customer support for action?

• A. business model canvas
• B. principled negotiation
• C. seven elements
• D. stakeholder analysis matrix

Question 7

Which four aspects are considered by the Business Model Canvas? (Choose four.)

• A. Finances
• B. Business structure
• C. Sales people
• D. Business development teams
• E. Business value proposition
• F. Strategic Analysis

Question 8

Which three options are common business needs across industry verticals? (Choose three.)

• A. Connected Reactive Maintenance
• B. Connected Mobile Workforce
• C. Connected Platforms
• D. CMX Digital Experience
• E. Secure Ops
• F. Connected Enterprise Resources

Question 9

Which is a good technique to demonstrate the value of technology so that stakeholders can understand what is possible?

• A. Developing business scenarios
• B. Performing gap analysis
• C. Defining the as-is or current state of an enterprise process or operation
• D. Comparing technical features of different solutions

Question 10

Which two options are financial considerations related to determining business outcomes? (Choose two.)

• A. Capital Expenditures, Operating Expenses.
• B. Internal Return Rate, Discount Rate.
• C. Payback, Chargeback.
• D. Capital Expenditures, Working Capital.
• E. Chargeback, Show back.