The Committee of Sponsoring Organisations (COSO) outlined six key principles of Enterprise Risk
Management (ERM).
Which of the following are COSO key principles?
A, B, D
DRAG DROP
Select the most appropriate level of responsibility for managing each of the following risks.

K Ltd is an on-line travel agency specialising in budget package holidays to a small number of popular
locations. The holidays that it sells are made up of a "package" of flights, hotel accommodation and
food. K Ltd's Finance Director is concerned that the company's scope of operation is too narrow and
wishes to diversify.
Identify TWO actions that K Ltd should take immediately.
E, F
Which of the following statements are correct?
C, E
A hospital is part of a government provided health service which is free to patients. The
management of the hospital is concerned with the need to minimise the risks to which the hospital is
exposed from patient litigation.
In this context, which TWO of the following are appropriate steps to manage this risk?
A, D
D is a large oil refinery.
The managers have identified four risks shown in the risk map below:
Which of the risk mitigations listed below would be the best for dealing with the two risks classified
as medium likelihood and high impact?
C
Which of the following are true of an effective risk management culture?
D, E, F
The safety guard on a piece of equipment was broken. The factory manager suspended an operator
who refused to operate the equipment until it was repaired. The factory manager paid another
operator a bonus for operating the damaged equipment until the safety guard could be repaired.
What does this incident say about the control environment within that factory?
A, B, C
K is a large mining company. In its risk report it states that there is a risk of accidents and injury
because of the nature of the industry. It states that it has staff training in place and complies with
all Health and Safety regulations but in spite of this there will still be a residual risk that accidents
and injuries may occur.
Which of the following statements are correct?
C, D, E
P Ltd manufactures and sells electrical goods through retail outlets.
N is P Ltd's Sales Director. He has been recently promoted from a senior sales position with P Ltd. He
has been forced to spend the first six months as Sales Director on dealing with an administrative
mess left behind by the previous sales director.
You are a Senior Management Accountant at P Ltd. You have worked with N for many years.
N has worked hard and has made many changes that have brought significant benefit to the
business.
N has asked you to postpone the recording of some purchase invoices so that he will meet his
quarterly targets on profit margin.
What should you do?
D
DRAG DROP
V buys vegetables and fruit from three farms located in a different part of V's country and sells them
to large supermarket chains.
A recent newspaper magazine had an article on these farms showing that the farms employ illegal
immigrants whose status was used by the factory's owners to force them to work for low wages and
in unpleasant conditions. They are forced to live in small overcrowded caravans with no running
water. They are also given meals which are cold and poor quality. These farms are located in a
developed country with strong labour laws.
Classify each of the following statements as true or false.

W is a construction company which undertakes large projects for governments and other clients
worldwide. Following extensive tendering processes, contracts are issued for successful tenders, and
projects typically take three to five years to complete. Contracts are normally fixed-price and many
have considerable penalty clauses.
Which of the following would be appropriate policies and controls for W to implement?
A, E, F
DRAG DROP
H sells machinery and also associated services, such as advice and repairs. H's industry is going
through considerable transformation.
Classify each of the examples of information available to H's management as strategic, operational or
of having little value.

H Ltd is a company providing postal and courier services to small businesses. Customers pay a
monthly or annual subscription fee to use the service, plus a very small fee for each item delivered.
A year ago, H employed a new sales team. Their remuneration is dependent on the number of new
customers they sign up. Sales increased dramatically in the first six months, but now difficulties are
emerging such as new customers dropping their subscription once the initial period has expired;
subscriber direct debits being returned unpaid; subscribers going out of business and other similar
issues.
Which of the following would be appropriate to help resolve these problems?
B, D, E
M plc is an IT company that bids for large contracts to sell computer systems and also to
service existing systems. M plc's senior management has always set budgets which are hard to
achieve and have made no allowances for the recession.
The economy has improved and M plc's senior managers have made the budget even more
optimistic. The budgeted sales target has been increased by 40%.
In the past, sales staff have not tried to achieve the budget sales because it was generally believed
that the targets were impossible to reach.
M plc has recently appointed a new Sales Director who has decided that sales staff will
be dismissed if they fail to meet sales targets for three successive months. He is also looking
for higher sales margins than were achieved before.
What are the likely consequences of the new Sales Director's policy?
B, C, D