CIMA cimapra19-e02-1 practice test

E2 Managing Performance Exam


Question 1

Which of the following statements relate to the 'hard Ss' in Mckinsy's model?
Select ALL that apply.

  • A. The long-term direction of an organisation
  • B. The everyday procedures that an organisation has in place to govern its activity.
  • C. The operating approach of an organisation's management.
  • D. An organisation's employees and how they are developed, trained and motivated.
  • E. An organisation's particular capabilities and competencies.
  • F. The values and beliefs of an organisation, including those expressed in the mission statement.
Answer:

A, B

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Question 2

Kumari is about to start her new roie in the secretarial function of a law firm.
Which of the following is likely to be key part of her job?

  • A. Ensuring legal duties are undertaken correctly at board level
  • B. Controlling the provision of internal information
  • C. Controlling the processing of transactions
  • D. Ensuring internal processes are well controlled, efficient and effective
Answer:

A

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Question 3

An organisation undertakes a planned strategy and it is currently at the stage of completing a
strategic analysis.
It has defined what it is seeking to achieve, identified the strengths and weaknesses of the company
and has undertaken a corporate appraisal.
What stage of its strategic analysis has the organisation failed to carry out?

  • A. An external analysis of the business's environment
  • B. Identification of strategic options
  • C. Identification of functional policies
  • D. Making strategic choices
Answer:

A

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Question 4

When comparing a resource based approach with a positioning based approach, which of the
following are statements are true about the positioning based approach?
Select ALL that apply.

  • A. A positioning based approach is flexible and easy to adapt.
  • B. A positioning based approach requires innovation to succeed.
  • C. A positioning based approach leads to change, which can be difficult to manage.
  • D. A positioning based approach offers consistency and stability based on resources and competencies.
  • E. A positioning based approach can provide a product or service better than competitors.
  • F. A positioning based approach is dangerous where the environment significantly changes.
Answer:

A, B, C

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Question 5

According to Kotter's process of change, what is the purpose of building a guiding coalition?

  • A. To give the change direction and focus.
  • B. To ensure all key stakeholders are brought into the process.
  • C. To communicate the long-term vision and strategy.
  • D. To enable actions by removing barriers.
  • E. To cement the change in the culture of the organisation.
  • F. To generate short-term wins.
Answer:

A

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Question 6

Which of the following statements relating to disciplinary sanctions should not be true?
Select ALL that apply.

  • A. Disciplinary action follows breaking of clearly laid out known rules
  • B. Sanctions stop behaviour quickly
  • C. Every disciplinary case is treated differently depending on the situation
  • D. The "act" is the focus not the person
  • E. Sanctions always begin with a format written warning
  • F. The disciplinary process is often endorsed by trade unions
Answer:

C, E

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Question 7

A manager was in conflict with employees about annual leave arrangements. He wanted to have two
weeks in the summer when the factory was closed and all employees had to take two of their four
week
annual
allowance.
Employees were resistant to this change as they wanted flexibility in when they took their holidays.
This conflict went on for sometime as the manager avoided resolving the issue. They have recently
however, collaborated and agreed that only one week would be required to be taken as holiday in
the
summer
when
the
factory closed and the employees would get two days extra holiday throughout the rest of the year
a win-win situation!
Using Thomas-Kilmann's conflict mode instrument, what changed in the way this conflict was
handled?

  • A. Both assertiveness and co-operativeness increased.
  • B. Assertiveness increased but co-operativeness remained low.
  • C. Co-operativeness increased but assertiveness remained low.
  • D. Assertiveness fed and co-operativeness increased.
  • E. Co-operativeness fell and assertiveness increased.
  • F. Both co-operativeness and assertiveness fell.
Answer:

A

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Question 8

A number of managers in an organisation approach change using a variety of techniques. Manager A
focuses on staff training. Manager B provides large bonuses for effective project management.
Manager
C
restructures his team to reduce headcount. Manager D lays out the financial problems in the
business and why change is unavoidable. Manager E calls his team together to openly discuss the
issues.
Manager
F
calls
for ideas from his team to make the change happen.
Based on Beer and Nohria's change theory, which of these managers can be described as Theory 0
managers?
Select ALL that apply.

  • A. Manager A
  • B. Manager E
  • C. Manager F
  • D. Manager B
  • E. Manager C
  • F. Manager D
Answer:

A, B, C

Discussions

Question 9

What are the disadvantages of a divisional organisational structure? Select ALL that apply.

  • A. Knowledge may not be shored between different divisions
  • B. Divisions may end up competing with each other
  • C. Potential duplication of activities may occur
  • D. There may be a lack of specialisation on a particular product
  • E. It con be difficult to undertake expansion in the form of new divisions
  • F. It is difficult to develop managers due to a lack of responsibility in their roles
Answer:

A, B, C

Discussions

Question 10

Which of the following statements relate to Handy's role culture?
Select ALL that apply.

  • A. People act in accordance with rules and requires of their position.
  • B. There is a formal structure with clear responsibilities for each individual.
  • C. Individuals operate independently.
  • D. Organisations exist to satisfy the requirements of the individual.
  • E. There are few procedures or rules.
Answer:

A, B

Discussions
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