An inexperienced business analyst has been asked to conduct scenario analysis. The notes he made
about the topic during his training course are rather disorganized, with correct and incorrect
assumptions grouped together.
Which of the following notes he made about scenario analysis is incorrect?
B
A project team has decided that it wishes to adopt an agile/iterative approach to a development
project. The following principles have been agreed upon to guide the selection of elicitation
techniques:
1) We will embrace the evolutionary and re-factoring principles of iterative development in our
approach to requirements elicitation.
2) We need to build a broad (but basic) understanding of how teams work together in the current
business situation.
3) We need to build strong personal relationships to ensure we can instil empowerment and
collaboration in the team.
Which of the following sets of elicitation techniques would support all these principles?
B
Peter is analyzing requirements elicited for a sales order system. He is looking at the following
requirement to see if it is fit for purpose:
'The system shall calculate the total volume of orders received per salesman on Fridays, except when
the end of year reports are being run.'
During requirements analysis, requirements are checked for:
A) Ambiguity
B) Relevance
C) Clarity
D) Whether the requirement is a solution
On which of these checks would this requirement fail?
B
A business analyst is working on a project seeking to deliver a new online booking system for a luxury
conference center. The conference center includes three business areas:
Customer Services.
Finance.
Regulation and Quality Assurance.
The following list of requirements has been compiled from a range of elicitation activities:
1. The solution shall comply with the provisions of the General Data Protection Regulation.
2. The receptionist shall be able to view the customer name, address and telephone number.
3. The solution will be available to all users between 06:00hrs and 23:00hrs.
4. The customer shall be able to view available conference rooms for a range of dates.
Which of the following represents the correct categorization of these requirements by business area?
D
Isamu is a business analyst working on a project. Unfortunately, it is not progressing as hoped or
planned.
He has identified that the main issues with the users on the project are:
1) They manage complex processes and they do not seem to be able to articulate their needs.
2) They claim they cannot engage in requirements elicitation as they simply do not know what is
possible.
Which elicitation technique would best address both these issues?
A
At Rusty Springs Ltd, a new online order system is being designed for its registered customers. Each
customer has an account, allowing them to order from a pre-populated form containing details of
their purchases in the previous three months. The customer simply ticks which previous purchases
they would like to re-order, confirms delivery details and approves the purchase. A Rusty Springs
administrator updates the purchase details on the system on a monthly basis and the sales manager
gets an automated order from the system within two hours of the purchase.
A business analyst has written a use case entitled 'Key Customer Purchases Springs', which includes
the following lines:
A) The customer has logged onto the system and wishes to purchase springs.
B) The customer adds a new product code onto the system.
C) Only the registered customer can make an order.
D) The system returns the previous purchases.
Which of the following is correct?
B
Below is a requirements list for a taxi company's booking system:
REQ#1: The system must allow the operator to make and amend a taxi booking.
REQ#2: The system must allow the operator to delete a taxi booking.
REQ#3: The system must be available within standard working hours.
REQ#4: The system should support 100 concurrent booking requests between 06:00hrs and 23:30hrs.
REQ#5: The system should allow the operator to add a note when cancelling a taxi booking.
The following actions are being considered:
A) Separate REQ#1 into 2 requirements.
B) Clarify what is meant by 'standard working hours' in REQ#3.
C) Check that the proposed solution will be able to support 100 concurrent booking requests, per
REQ#4.
D) Separate REQ#4 into 2 requirements.
E) Review and merge REQ#2 and REQ#5.
Which of these actions should be undertaken to improve the clarity of these requirements?
D
A project, which was initiated several months ago, has been impacted by the following changes:
1. An organizational restructure has altered the responsibilities of the stakeholders.
2. A new chief executive has been appointed, who has new ideas regarding the immediate focus of
the project.
Which of the following attributes in a requirements catalogue entry would need to be updated to
reflect these changes?
B
Poppy Pet Care Kennels offers short-term accommodation for dogs whilst their owners are on
holiday. The managing director of the company has initiated a project to create a new website that
will allow owners to view kennel availability, book kennel accommodation and allow them to
monitor their dogs whilst they are away, via a webcam.
The system will also allow kennel assistants to plan the dogs' feeding times and schedule kennel
maintenance.
Customers will be able to leave feedback on the website, which will be reviewed by the quality
manager who may respond to comments made by the customer.
The following are potential actors:
A) Poppy Pet Care Kennels
B) Kennel assistants
C) The managing director
D) Customers
E) Quality manager
Which of these would be drawn as actors on the use case diagram?
C
In order to understand the existing processes, Jools, a new business analyst at the Golden Cup
Company, begins her investigation with reviewing the process documents and archived information.
In a discussion with Alan, the project manager, she expresses the view that the processes all seem to
be working, which surprises Alan. In his experience, the processes are all failing or not being
followed as they should be, due to local interpretation and variation in working practices.
Jools' goal is to gain an independent perspective on the working practices and develop individual
relationships with her new colleagues.
Which is the best set of techniques to help her achieve her goal?
B