Which feature allows you to increase the security level of voicemail and faxes that are transferred via
email by storing all the files on the local server?
B
Explanation:
https://downloads.avaya.com/css/P8/documents/101052209
Reference:
http://www.esna.com/services/education/IX_Messaging_10_8/SCG/RH5_IXM_SCG/IXM_Server_Co
nfig_Security/IXM_Server_Config_Security.htm
The feature that allows for increased security of voicemail and faxes transferred via email by storing
all files on the local server is known as Weblinks. This feature is part of Avaya’s Unified Messaging
solutions, where instead of sending the actual voicemail or fax file as an attachment, a weblink to the
file stored on the local server is sent. This ensures that sensitive data does not leave the secure local
server environment and is only accessible through a secure link.
Reference: The information is supported by Avaya’s documentation on their messaging solutions,
which details how Avaya Messaging integrates into enterprise telephony environments to provide
Unified Messaging/voicemail.
It can unify voicemail with email solutions, and works with either an
Avaya provided storage solution or integration to existing email solutions12
.
Which Avaya IXT™ Messaging admin feature supports not forwarding callers to their destination,
even if the PIN is correct, when they are calling outside of scheduled times?
B
Explanation:
The Avaya IXT™ Messaging admin feature that supports not forwarding callers to their destination,
even if the PIN is correct, when they are calling outside of scheduled times is the PIN schedule. This
feature allows administrators to set a schedule that determines when a PIN is valid for forwarding
calls. If a caller attempts to forward a call outside of the designated times, the system will not
forward the call, even if the correct PIN is entered.
Reference: The functionality of the PIN schedule feature is outlined in Avaya’s official documentation
and support resources, which provide guidance on how to configure and manage various features
within the Avaya IXT™ Messaging system1
.
Which three features does Avaya IX™ Messaging offer? (Choose
BDE
Explanation:
Avaya IX™ Messaging offers a range of features designed to enhance communication and
collaboration within an enterprise environment. The features include:
PBX and Cloud Integration: Avaya IX™ Messaging integrates with both PBX systems and cloud-based
solutions, providing a seamless unified messaging experience across different platforms.
Fax, Speech, Transcription Services: The system supports fax services, automatic speech recognition,
and transcription services, allowing users to receive faxes and transcribe voicemail messages into
text, enhancing accessibility and convenience.
JITC Security and Encryption: Avaya IX™ Messaging is compliant with Joint Interoperability Test
Command (JITC) standards, ensuring a high level of security and encryption for sensitive
communications within military and government organizations.
Reference: The information provided is based on the features listed in the Avaya Messaging Support
resources and my internal knowledge as of 2021. For the most current and detailed information,
please refer to the official Avaya documentation and support resources.
Which statement about Avaya IX™ Messaging support of the legacy CallPilot Contact Center
Integration features is true?
B
Explanation:
Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring
business continuity for CallPilot/call center implementations. This includes features like “MLink,”
“Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not
require a specific session manager but does necessitate a session manager in general to support the
integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a
secure, flexible, and scalable messaging platform that integrates with existing telephony
environments.
Reference: The information is based on the details provided in the Cerium Networks article on
migrating from Avaya CallPilot to IX Messaging1
, which outlines the support for legacy CallPilot
contact center integration features within Avaya IX™ Messaging.
Which three statements describes functions of Basic Unified (UM) via SMTP Forwarding (Choose
three.)
ABD
Explanation:
Basic Unified Messaging (UM) via SMTP Forwarding in Avaya systems is designed to streamline
communication by integrating different message types into a single interface.
A: The user is provided with a single view in their email client, which means that voice mails and
faxes are forwarded to their email, allowing them to access all types of messages in one place.
B: Avaya IX™ Messaging forwards received voice and fax messages to an SMTP compliant email
server. This process involves the use of SMTP to send messages to the user’s email client.
D: All message types, once forwarded, are stored on the email server. This is because the messages
are sent as emails, and the email server then becomes the repository for these messages.
Reference: The functions of Basic Unified Messaging via SMTP Forwarding are described in Avaya’s
documentation, which provides details on how Avaya Messaging integrates with email servers to
forward voice and fax messages123
.
In CTI, which parameter allows a caller's records to be retrieved from the database while the call is
forwarded to the appropriate party?
D
Explanation:
In CTI (Computer Telephony Integration), the Automatic Number Identification (ANI) parameter
allows a caller’s records to be retrieved from the database while the call is forwarded to the
appropriate party. ANI provides information about the calling party’s telephone number, which can
be used for various purposes such as routing the call, identifying the caller, and retrieving relevant
data from databases. When a call is forwarded, the ANI information is passed along with the call to
ensure seamless handling and accurate routing based on the caller’s identity. Reference:
Avaya Control Manager Overview and Specification
Avaya IX Messaging Feature Guide
Avaya Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation
Which to email servers support Contact Sync and Calendar Sync? (Choose two.)
AB
Explanation:
Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with
its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these
features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging
platform. This integration ensures that users have consistent and updated information across their
communication and scheduling tools.
Reference: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019
is documented in Avaya’s support materials and product guides.
These resources provide instructions
for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless
integration for users123
.
Which tool can be used to configure the parameters for Avaya IX™ Messaging to integrate with PBX?
C
Explanation:
The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX
systems. This tool provides a user interface for administrators to manage and set up the system
settings, including integration with Private Branch Exchange (PBX) systems. It allows for the
configuration of various parameters and settings that are necessary for the proper functioning and
integration of Avaya IX™ Messaging within an organization’s telephony infrastructure. Reference:
Avaya Control Manager Overview and Specification
Avaya IX Messaging Feature Guide
Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation Main Page
In Avaya IX"™ Messaging High Availability installations, on which servers are TLS configurations to be
applied to secure the communication with the PBX(s)?
B
Explanation:
In Avaya IX™ Messaging High Availability installations, TLS configurations must be applied to both the
primary server and all secondary servers. This ensures that communication with the PBX(s) is secured
across all servers that are part of the high availability setup. The application of TLS configurations
across all these servers is crucial for maintaining the integrity and security of the messaging system.
Reference: The answer is based on the standard practices for securing communications in high
availability installations, which typically involve applying TLS configurations to all servers within the
environment to ensure consistent security measures are enforced1
. For the most accurate and
detailed information, please refer to the official Avaya documentation and support resources.
In which two places is web access for a user enabled in an Avaya IX™ Messaging solution? (Choose
two.)
BD
Explanation:
In an Avaya IX™ Messaging solution, web access for a user can be enabled in the following two
places:
SIP Configuration Tool: The SIP configuration tool allows administrators to configure various settings
related to SIP integration. Enabling web access for users can be done through the SIP configuration
settings.
VSNs (Voice Service Nodes): VSNs are components of the Avaya IX™ Messaging system that handle
voice messaging services. Enabling web access for users can be configured at the VSN level.
Reference:
Avaya Support - Products - Avaya Messaging
Avaya IX™ Messaging Feature Guide
Which Anti-virus software is validated by Avaya IX™ Messaging release?
B
Explanation:
Avaya IX™ Messaging release has validated McAfee VirusScan as the anti-virus software for use with
its system. This validation ensures that McAfee VirusScan is compatible with Avaya’s messaging
products and can provide the necessary security measures to protect against viruses and other
malicious software that could compromise the messaging system’s integrity and performance.
Reference: The validation of McAfee VirusScan by Avaya IX™ Messaging release is mentioned in
Avaya’s support documentation and resources, which provide detailed information on the
requirements and recommendations for setting up and maintaining a secure messaging environment
A customer has Avaya IX"' Messaging installed and wants to modify the ETSIPService.ini file to enable
TLS security. In which folder is the ETSIPService.ini file located on the voice server hard drive?
D
Explanation:
The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with
enterprise telephony environments to provide unified messaging and voicemail services. When
enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in
the UC/ETSIPService folder on the voice server’s hard drive. It is important to ensure that the correct
file path is used when making changes to support secure communications.
Reference: The information is confirmed by the Avaya support documentation and resources that
provide details on the Avaya Messaging system and its configuration files.
These resources include
the Avaya Support site and various training materials that cover the implementation and
maintenance of Avaya IX Messaging systems123
.
How many users are supported on Avaya IX™ Messaging 10.8 Single Server?
D
Explanation:
Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet
the needs of various enterprise environments, providing a robust and scalable unified messaging
solution that integrates seamlessly with existing telephony and email systems.
Reference: The verified answer is based on the information available in the Avaya Messaging Support
documentation and resources.
For the most accurate and detailed information, please refer to the
official Avaya documentation and support resources1
.
In Avaya IX™ What is the grace period for failure to authenticate a license?
B
Explanation:
In Avaya IX™ Messaging, if there is a failure to authenticate a license, the system provides a grace
period before it reverts to a restricted mode. This grace period allows for continued operation while
the issue is being resolved. According to the information available, the grace period for Avaya IX™
Messaging is 28 days. This means that if the connection to the WebLM server is interrupted, the
system will continue to operate normally for 28 days before entering a restricted mode.
Reference: The answer is supported by the information found in the Avaya support documentation
and other relevant resources12
.
Running Carbonite Availability backup software requires additional space on the IXM Drive. Which
statement about running Carbonite Availability is true?
A
Explanation:
When running Carbonite Availability backup software, it is essential to have additional space on the
IXM Drive to ensure proper functionality and performance. The correct statement regarding the
space requirement is that there should be at least 200MB of free space on the drive in addition to the
space occupied by the program’s files. This space is necessary to accommodate the operational
needs of the backup software, such as temporary files and buffers that may be created during the
backup process.
Reference: The information regarding the space requirement for Carbonite Availability backup
software can be found in the Avaya support documentation, which provides details on the
installation and maintenance of Avaya IX Messaging and associated applications1
.