Which utility is used to status and manage the services in Contact Center Manager Server (CCMS),
Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact
Center Multimedia (CCMM), and License Manager (LM)?
Avaya requires that a remote support access tool be configured on Avaya Aura Contact Center
(AACC) servers to provide remote support.
Which remote access tool does Avaya recommend?
Which tool is used to verify the Communication Control Toolkit (CCT) configuration and to ensure
that all resources are available and accessible to route contacts for the Contact Center Manager
A customer has Avaya Aura Contact Center (AACC) and Avaya Aura Unified Communications
For the Avaya Aura Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of
the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)
During the Microsoft Windows installation, you must provide a computer name and domain as part
of the pre-installation tasks.
What is a valid name for the server computer name?
Which operating system is supported for Avaya Aura® Contact Center Release 7 server installations?
Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)
When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches
the message with one of the configured Route Points URIs.
CCMS then anchors the customer call to a port on which component?
To ensure resiliency, you have been asked to add an additional license manager to the network.
Which licensing type supports an additional license manager?
Contact Center License Manager provides central control and administration of licensing for Avaya
Aura Contact Center (AACC). Before installing the AACC software, you must choose a license type
and a licensing mechanism. The licensing options available to you depend on your Contact Center
solution type (AML-based or SIP-enabled), and on the ordering process you use.
Which three license types does Contact Center License Manager support? (Choose three.)
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range
specifications for an Aura SIP Voice and Multimedia Contact Server without Avaya Aura Media
Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?
A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting
Where is the license for Agent Greeting enabled in Avaya Aura Contact Center (AACC)?
Avaya Aura Contact Center (AACC) uses the media processing capabilities of the Avaya Aura Media
Server (AAMS) to perform functions such as conference customer and agent speech paths with
Which three statements regarding AACC and the AAMS are true? (Choose three.)
For Avaya Aura Contact Center R7, which three statements regarding the Windows installation is
true? (Choose three.)
Which core Contact Center component manages functions such as the logic for call processing, call
treatment, call handling, call presentation and the accumulation of data into historical and real-time