Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles
are defined In a virtualized AACC?
A
Refer to the exhibit.
AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?
D
AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?
C
Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with
Media Server?
A
A support manager experienced that each Voice Contact runs through an application designed with
the Which service controls the pathway through the application?
D
A design specialist has scheduled his first discovery conversation with a customer.
Which three factors would the specialist be able to address with the customer? (Choose three.)
BCE
Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the
license information located? (Choose two.)
AB
A customer needs an application that is provided free of charge, and allows them to reduce the time
required to develop and maintain scripts, workflows, and applications in the Avaya Aura Contact
Center.
Which application will meet the customer's requirements?
C
The Security Manager of the IT department wants to know about the Web Services Security of AACC.
Which requests are used by default to access Manager Administration?
D
The SIP-enabled AACC Communication Control Toolkit integrates the agents and supervisors within
the SIP environment to offer features.
Which application programming interface type is used to publish the CCT functions?
B
Refer to the exhibit.
AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?
B
A customer Intends to connect two SIP enabled AACC on one Avaya Aura UC Platform. Which
capability is supported In this scenario?
C
A Contact Center manager knows that a modern agent Interface which can deliver all of the relevant
customer information, creates a better customer experience.
Which two agent interfaces are supported with AACC Release 7.1? (Choose two)
BC
Contact Center Multimedia supports a powerful Email Handler.
Which two sub-types of Email attachment files are supported? (Choose two.)
AB
A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach.
Which three deployments are allowed for Avaya IX Workspaces? (Choose three.)
CDE