atlassian acp-100 practice test

Jira Administrator

Last exam update: Nov 28 ,2025
Page 1 out of 5. Viewing questions 1-15 out of 72

Question 1

Which three factors should you consider when deciding between Jira Cloud and Jira Server? (Choose
three.)

  • A. the ability to integrate Jira with a cloud-based source repository (e.g. Bitbucket)
  • B. the amount of time required for system administration
  • C. the availability of a REST API
  • D. the commercial apps you would like to use
  • E. the ability to integrate with an external user directory (e.g. company LDAP directory)
  • F. the number of workflows you will require
Mark Question:
Answer:

BCD


Reference:
https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html

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Question 2

You want to introduce Jira to your small non-profit organization.
Since you are unsure of the optimal deployment option you have gathered some requirements:
• You need to manage a team of up to 15 employees.
• You need to be able to track a backlog of staff action items.
• You want to easily visualize the progress of ongoing work.
The solution must require minimal administration since your organization only has a part-time IT
volunteer.
What solution is most appropriate for your organization?

  • A. Jira Service Desk Cloud
  • B. Jira Software Data Center
  • C. Jira Service Desk Data Center
  • D. Jira Core Server
Mark Question:
Answer:

A

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Question 3

The marketing team has asked you to embed the trigger tab of an issue collector on several internal
web
pages and change its size, color, and text.
They also want the ability to track which webpage finally generated the underlying feedback issue.
You are not familiar with advanced issue collector configuration.
Which type of developer should you contact for assistance?

  • A. Groovy
  • B. JavaScript
  • C. Velocity
  • D. Python
  • E. SQL
Mark Question:
Answer:

B


Reference:
https://confluence.atlassian.com/adminjiracloud/using-the-issue-collector-776636529.html

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Question 4

Your Jira has 25,000 active users across the globe using 100 projects with over a million issues.
Another administrator has made a change to a field configuration scheme and you now need to re-
index Jira.
What would be the impact of rebuilding the index in the foreground?

  • A. Issues will take longer to display during the re-index.
  • B. Database backups cannot be run until the re-indexing is complete.
  • C. The configuration change will not be applied until re-indexing is complete.
  • D. Searches using the field may show erroneous results.
  • E. All users will be locked out of Jira until re-indexing completes.
Mark Question:
Answer:

C

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Question 5

The configuration details of an SMTP Mail Server of a Jira instance are shown below.
The configuration hasn’t been changed in the last 24 months.

Currently emails are no longer being sent and the failed notifications can be seen in the Mail Error
Queue.
What is the likely cause of the failure?

  • A. Email volume has increased and the Timeout is too low.
  • B. The SMTP password has expired.
  • C. The user jira has no valid Jira license.
  • D. The database and/or server disk is full.
  • E. The Jira license has expired.
Mark Question:
Answer:

E

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Question 6

Jan asked you to create a new Select List custom field called Department for his project MCAS.
You created the field in the morning. In the afternoon, Jan notes that his Jira dashboard is not
showing the field correctly. He asks to help him troubleshoot.
View the Exhibit to see Jan’s entire dashboard.
• The first gadget shows 26 issues in the project by Status.
• The second gadget shows that there are three issues that have the new Department field set.
• The last gadget shows “No Data Available”. The filter query for that gadget is “project=MCAS and
Department is empty.”

Why does Jan’s gadget say “No Data Available”?

  • A. The field is marked Optional in the Field Configuration.
  • B. Jan does not have the proper Browse permissions.
  • C. The field context on the Department field was not set to allow empty values.
  • D. You created the field Department but did not re-index the MCAS project.
  • E. The JQL query for the filter is not valid.
  • F. There is issue security on the issues.
Mark Question:
Answer:

C

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Question 7

You are moving a workflow from your staging Jira instance to production. On importing the workflow,
Jira notifies you that the post-functions will not be imported.
Staging Jira is on version 6.4 and production Jira is on version 6.3.
Why did this happen?

  • A. The apps installed on staging are not the same as on production.
  • B. The production and staging instances are using different versions of Jira.
  • C. You exported the workflow as XML instead of JWB.
  • D. Custom post-functions are not included in workflow export.
Mark Question:
Answer:

D


Reference:
https://confluence.atlassian.com/adminjiracloud/importing-and-exporting-issue-workflows-962965084.html

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Question 8

You have planned, tested, and performed a Jira upgrade.
The upgrade appeared to be a success; however, after several hours of use, your users are reporting
significant problems and you decide to roll back.
Which two effects do you expect to see after the rollback? (Choose two.)

  • A. Emails will automatically be sent out to tell people about the rollback.
  • B. New issues entered between upgrade and rollback will be lost.
  • C. The color scheme will be set back to default to indicate there was a rollback.
  • D. Jira will go back to the same schemes as before the upgrade.
  • E. Jira will need to be reconnected to other systems it was integrated with.
Mark Question:
Answer:

DE

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Question 9

Your user directories are configured as shown:

The Active Directory administrators have just started the process of copying all the users from the old
Company B directory to Company A directory.
During this process, the group membership is being changed to allow for more fine-grained security
control.
A large number of migrated users complain that they do not have the correct new group
memberships.
Which configuration change should you perform?

  • A. Reorder the directories so Company A is before Company B.
  • B. Enable the Crowd user directory.
  • C. Reorder the directories so the Jira Internal Directory is listed first.
  • D. Synchronize the Company A directory.
  • E. Disable the Company A directory.
  • F. Disable the Company B directory.
Mark Question:
Answer:

D

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Question 10

After a recent upgrade to your Jira system, one of the apps your organization depends on is not
working
reliably.
Which two methods can you use to debug and resolve this issue? (Choose two.)

  • A. Ask the System Administrator for catalina.out logs and inspect for stack traces.
  • B. Ask the System Administrator to enable the SQL log.
  • C. Ask the System Administrator to set package com.atlassian to Trace logging level.
  • D. Ask the System Administrator to add the app to the logger.
  • E. Ask the System Administrator to set the logging level to FATAL on all package names, Under Logging & Profiling.
Mark Question:
Answer:

CE


Reference:
https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html
https://confluence.atlassian.com/crowd/logging-and-profiling-24248601.html

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Question 11

A team is complaining that their Jira project is slow to use. You are able to replicate the slow
behavior by
viewing and trying to edit one of their issues.
Which logging option will help you or a system administrator to diagnose the problem?

  • A. Use the Log Analyzer to get more information about the issue view process.
  • B. Configure Jira to record and log the JavaScript execution from the browser console.
  • C. Set the logging to DEBUG level on all packages causing activity for that issue.
  • D. Enable profiling globally, so the logs can be inspected for anomalies when viewing the issue.
Mark Question:
Answer:

D


Reference:
https://www.elastic.co/guide/en/kibana/current/xpack-logs-analysis.html

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Question 12

Max wants you to change the way the system fields Created or Updated are being displayed when
viewing an
issue.
How can this be achieved?

  • A. Adjust the Day Format in the Jira look and Feel configuration.
  • B. Adjust the jira.date.time.picker.java.format in the advanced settings configuration.
  • C. Adjust the jira.date.picker.java.format in the advanced settings configuration.
  • D. Adjust the Complete Date/Time Format in the Jira Look and Feel configuration.
  • E. Adjust the language and time zone preferences in Max’s user profile.
Mark Question:
Answer:

E


Reference:
https://virginpulse.zendesk.com/hc/en-us/articles/206180140-The-time-on-my-Max-is-wrong
-

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Question 13

Three team members have left the company and their issues need to be re-assigned to various -
users.
All of their issues are in the Marketing project which uses the Default Notification Scheme. The
scheme has
never been updated.
How do you inform the new assignees about their re-assigned issues?

  • A. Add an announcement banner to the marketing project to inform team members.
  • B. Perform a single bulk operation to mention all new assignees in a comment.
  • C. Add an announcement banner to each new assignee’s dashboard.
  • D. Perform bulk operations to re-assign the issues and notify the new assignees.
  • E. Use the Send email feature to inform the individual new assignees.
Mark Question:
Answer:

C

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Question 14

Which time tracking configuration can be controlled on a global basis for all projects in Jira?

  • A. which users or groups have the ability to log work on issues
  • B. whether time tracking fields are available on standard versus sub-task issue types
  • C. the default time unit on estimates when users don’t explicitly specify one
  • D. which users have the ability to edit or delete their own or other users’ worklogs
  • E. whether Original Estimate is required when creating issues
Mark Question:
Answer:

C


Reference:
https://www.softwaretestinghelp.com/jira-time-tracking/

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Question 15

A project manager wants to stay aware of the support requests that are being raised in his project.
He wants to know if:
• the team is able to handle the number of issues that are being raised in the project
• there are team members who work on more than 2 issues at any given time
• there are sets of issues that need significantly more time to resolve when compared to others over
time
Which three gadgets will show him the information he needs? (Choose three.)

  • A. Activity Stream
  • B. Created vs. Resolved Chart
  • C. Two Dimensional Filter Statistics
  • D. Resolution Time
  • E. Labels
Mark Question:
Answer:

ACE

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