APICS cscp practice test

Question 1

Which of the following tools has improved management of the customer pipeline?
A. Third-party logistics (3PL)
B. Sales force automation (SFA)
C. Business-to-business (B2B) commerce
D. Point-sale (POS) metrics

Answer:

A
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Question 2

A company that is effectively managing its cash will have which of the following conditions?

• A. Low accounts receivable, tow inventory, high accounts payable
• B. High accounts receivable, low inventory, high accounts payable
• C. Low accounts receivable, high inventory, low accounts payable
• D. High accounts receivable. high inventory. low accounts payable

Answer:

B

Question 3

A company that has documented the current state of return processes most appropriately would
next:

• A. benchmark against the Supply Chain Operations Reference (SCOR) modal
• B. evaluate whether the enterprise resources planning (ERP) system can handle the new state.
• C. assign a project leader for the change effort
• D. adopt six sigma to ensure defect-free implementation

Answer:

A

Question 4

Which of the following reasons it often why many companies fail ' to achieve the implementation
benefits of reverse logistics?

• A. Many lop managers fad to have a good grasp of the cost and benefits of returns
• B. Often too much time passes between a product sale and a return
• C. The quality issues surrounding returns are too difficult to assess. 103/104 Questions & Answers PDF P-
• D. Transportation costs tor returns are uncertain and usually higher than for sales

Answer:

A

Question 5

Which of the following statements regarding ANSI Z.10 occupational satisfy and health standards is
correct?

• A. They are a mandatory standard on occupational health and safety management systems.
• B. They require training and reevaluation for organization safely.
• C. They are compatible other managed system standards, such as ISO 9000 and 14000 Series.
• D. They are an extension of the ISO 31000 Risk management standard.

Answer:

A

Question 6

Which of the following tools would help a team of operators to prioritize causes of equipment
failures?

• A. Brainsforming
• B. Control chart
• C. Pareto chart
• D. Process flowchart

Answer:

B

Question 7

A methodology in which inventory is increasingly likely to be placed on consignment instead of being
sold first to the retailer and then to the end customer is known as:

• A. Collaborative planning, forecasting, and replenishment (CPFR)
• B. Vendor-managed inventory
• C. A quick-response program (QRP)
• D. A continuous replenishment system.

Answer:

B

Question 8

Which of the following supply chain areas utilize order management cost metrics?

• A. Distribution
• B. Inspection
• C. inbound freight
• D. Commodity management 102/104 Questions & Answers PDF P-

Answer:

C

Question 9

What is the inventory turnover for a company with the following financial data?

• A. 1.91
• B. 4.64
• C. 8.03
• D. 19.50

Answer:

C

Question 10

Which of the following processes enables joint planning of key supply chain activities?

• A. Vendor-managed inventory (VMI)
• B. Supply chain event management (SCEM)
• C. Distribution requirements planning (DRP)
• D. Collaborative planning forecasting, and replenishment (CPFR)

Answer:

D